Attention: Com'X 510 Version 3.0.6 Upgrade with existing BCPM A or E

[JamesJeanette]

All,

If you are connected and logging a BCPM A or BCPM E prior to version 3.0.6, we recommend for you to not upgrade at this time.

Reason?

The BCPM A and BCPM E device types have been modified in the back-end of the Power Data Model used by the Com'X 510 in Version 3.0.6.  If you upgrade to version 3.0.6, the Com'X will not recognize your existing BCPM A/E as a valid device type.  It will show instead as a "Resource##".  The data that you had logged prior to any upgrade is still available, but it does not show as BCPM A/E.  To gather new data, you would need to auto-discover or add the BCPM A/E (new Model) to begin logging again. 

Why this matters?

The issue is that you cannot combine your historical data from the logged BCPM A/E with the new BCPM A/E model device, nor can you delete the old BCPM A/E (Resource##) after an upgrade.

Fix?

The engineering team is working on a fix for this, so until communicated...I recommend to not upgrade.

No BCPM A/E logged data, or a new box upgrade?

If you do not currently log data for the BCPM A/E, there is no risk to upgrade, please proceed.

Please let me know if you have any questions.

James

Robert Jennings

Randi Dolan