SEAL import logs issue

[MikaelBodereau]

Hi Everybody,

Is anyone have an idea of my issue?

I have a right xml file for import data into a trend by seal script (ITrendLog.ImportLogRecords).

First test :

I used ES with seal script on the same PC, used my seal script and i have :

sauvé=487 means that 487 datas are right restored.

Second test :

I used same ES with seal script on A DIFFERENT PC, used same seal script and i have 487 datas rejected.

Then question is : Is there a difference for ImportLog if you are not in localhost for SEAL?

[Benji]

@MikaelBodereau what's the exact output of the error?

[MikaelBodereau]

Hi Benji,

There is no error in Seal only a return of ITrendLog who give you how many trend is done :

Then in localhost found=saved, in remote found=rejected.

[Benji]

I'm just wondering if there's anyhing in Message when it fails?

Can you share the script you're working with?

[MikaelBodereau]

Hi Benji,

Here is the script and the data file.

Works fine if SEAL is installed in localhost,

but failed when SEAL installed in other PC.

KR.

[Benji]

Is the remote server by any change a PCT? Because then I think that's why it's not working. The trend plugin isn't active in PCT, and you can't even import trend data manually in PCT.

[MikaelBodereau]

Hi Benji,

No,I know that.

i have an ES on PC1.

I installed Seal on PC1 and it works fine.

I installed Seal on PC2 (same datafile, same seal sccript, same connexion) doesn't work without any errors but return sdk said that data is rejected.

KR

[StefanLundin]

@MikaelBodereau  on PC2 - can you do the same configuration using workstation installed on PC2,  and using the same EBO account as you use when you log in to the ES in SEAL? 

[MikaelBodereau]

Hi @StefanLundin ,

yes all is the same. (version 1.8.1 also, same issue).

I disabled trellix (SE software) even if i can connect to my remote ES without issue.

I tried to use 192.168.1.22:87 instead of localhost for PC1 and it works fine (localhost or ip address on PC1 SEAL access)

I tried to use 192.168.1.22:87 on seal PC2, connexion is ok but data are rejected.

[JohnnyCarlsen]

Hi @MikaelBodereau is both PC setup with total same "Language & region". Don't know if it help, but know that "." and "," are used different, it can make some errors 

[MikaelBodereau]

Hi @JohnnyCarlsen, thanks for help but i check and both are with ','. Then issue is always true.