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This forum is for engineers working EcoStruxure Building Operation, wanting to leverage the SEAL application to improve the efficiency in the engineering process.
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Posted: 2025-04-11 03:17 AM
It is visible only gray. 
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Posted: 2025-04-11 03:23 AM
Hi Jani,
It seems that your account didn't have the claim for the template utility. I've added it now, so please log out from Seal and log back in. You should have it active now.
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Posted: 2025-04-11 03:23 AM
Hi Jani,
It seems that your account didn't have the claim for the template utility. I've added it now, so please log out from Seal and log back in. You should have it active now.
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Posted: 2025-04-11 04:32 AM
These is filtered to ZigBee devices but are Modbus devices.
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Posted: 2025-04-14 07:22 AM
Thanks Jani, I have updated the filter tags now.
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Posted: 2025-06-04 06:36 AM
Same problem for me, I had access last week but now its greyed out.
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Posted: 2025-06-04 11:51 AM
Hi @robras - we've migrated to a fully automated solution, where access is provided to users based on their partner status. All EcoXpert's being Registered, Certified or Master automatically gets access.
It seems that your status is not correct. Please reach out to your Schneider Electric account manager, and have them revise your data.
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