Why UnityPro V12. doesn't open?

[jhonut1]

Hi,

I installed UnityPro V12. I have installed it without any error. When I want to open it, nothing happens. What should I do to be able to open it?

PS: I had instaleed it a while ago, but yesterday I installed EcoStruxure Control Expert v15. It unistalled my UnityPro. Now I want to come back to unity pro. I installed it but I am not able to open.

 

[MikaelKrantz]

Did search on the Internet, and found: EcoStruxure Control Expert (Unity Pro).
So, it looks like Unity Pro today are the same as EcoStruxure Control Expert.

And, it is not common to be able to have more than one version installed, so my guess is that you can not have both. 

[jhonut1]

Thanks for replying! I know I can't have both because when I installed EcoStruxure Control Expert over UnityPro, the last was uninstalled automatically. My problem was that after removing EcoStruxure Control Expert and reinstalling UnityPro, it didn't open. To make it work again, I had to restore Windows to a previous version. 

[MikaelKrantz]

Do not know that program, however if it has like shared DLL files, you may have got newer once, and if shared, they may not be un-installed, and the old program not working with the newer files...
Restoring puts it back to the old status.

[Milan1]

Hi,

I have Unity Pro V13 and i also installed EcoStruxure Control Expert v15 then i delete it want to install V13 back again. Installation went trough without errors but when i launch program i get this error:

"Unity Pro XL Fatal Error 

The thread tried to read from or write to a virtual address for which it does not havee the appropriate access"

Any advice what i should do?

Please note that system restore is not a option in my case.

Thx in advance. 

[Alderman]

I have that exact problem

[VOUS_ETES_PENIBLES]

Same problem. ANyone can help?

[VOUS_ETES_PENIBLES]

Voici la réponse du support technique qui a fonctionnée pour moi. (Merci a eux)

Désinstallation de Control Expert via l'outil de désinstallation de Windows dans le panneau de configuration

Désinstallation des DTM via l'outil de désinstallation de Windows dans le panneau de configuration:

EcoStruxure Control Expert PsX DTM Library

A la désinstallation, cliquez bien sur "désinstallez toutes les sous applications" avant de cliquer sur suivant

Schneider Electric Placeholder DTM Library

SEMx80HartGatewayDTMLibrary

Schneider Electric BME NOR DTM Library

Schneider Electric PME DTM Library

CXM DTM

FDTENV64

Supprimer les répertoires suivants de votre disque dur, si ceux là sont encore présents:

Suppression C:\Program Files (x86)\Common Files\Schneider Electric Shared\SRCSDK

Suppression C:\Program Files (x86)\Common Files\Schneider Electric Shared\RAT

Suppression C:\Program Files (x86)\Common Files\Schneider Electric Shared\SSTA

Suppression C:\Program Files (x86)\Common Files\Schneider Electric Shared\Tlb

Suppression C:\Program Files (x86)\Common Files\Schneider Electric Shared\Common

Suppression C:\Program Files (x86)\Common Files\Schneider Electric Shared\CommonControlExpert

Suppression C:\Program Files (x86)\Common Files\Schneider Electric Shared\ControlExpert

Suppression C:\Program Files (x86)\Common Files\Schneider Electric Shared\Security

Suppression C:\Program Files (x86)\Common Files\Schneider Electric Shared\CetPrivateInterface

Suppression C:\Program Files (x86)\Common Files\Schneider Electric Shared\Generic Modbus TCP DTM

Suppression C:\Program Files (x86)\Common Files\Schneider Electric Shared\LOKI

Suppression C:\Program Files (x86)\Common Files\Schneider Electric Shared\PMEGenericDTM

Suppression C:\Program Files (x86)\Common Files\Schneider Electric Shared\PSxERIODTM

Suppression C:\Program Files (x86)\Common Files\Schneider Electric Shared\PSxM580_DTM

Suppression C:\Program Files (x86)\Common Files\Schneider Electric Shared\Unity Pro Generic EthernetIP DTM

Suppression C:\Program Files\Common Files\Schneider Electric Shared\ControlExpert

Suppression C:\Program Files\Schneider Electric\Control Expert 16.0

Suppression C:\Program Files (x86)\Schneider Electric\Control Expert 15.3

Suppression C:\Program Files (x86)\Schneider Electric\Control Expert 15.2

Suppression C:\Program Files (x86)\Schneider Electric\Control Expert 15.1

Suppression C:\Program Files (x86)\Schneider Electric\Control Expert 15.0

Suppression C:\Program Files (x86)\Schneider Electric\Control Expert 14.1

Suppression C:\Program Files (x86)\Schneider Electric\Control Expert 14.0

Suppression C:\ProgramData\Schneider Electric\Control Expert 16.0

Suppression C:\ProgramData\Schneider Electric\Control Expert 15.3

Suppression C:\ProgramData\Schneider Electric\Control Expert 15.2

Suppression C:\ProgramData\Schneider Electric\Control Expert 15.1

Suppression C:\ProgramData\Schneider Electric\Control Expert 15.0

Suppression C:\ProgramData\Schneider Electric\Control Expert 14.1

Suppression C:\ProgramData\Schneider Electric\Control Expert 14.0

Suppression C:\ProgramData\Schneider Electric\CommonControlExpert

Suppression C:\ProgramData\Schneider Electric\Topology Manager

Suppression C:\ProgramData\Schneider Electric\M580 Master DTM

Suppression C:\ProgramData\Schneider Electric\NORDTM

Suppression C:\ProgramData\Schneider Electric\PSx Ethernet RIO DTM

Suppression C:\ProgramData\Schneider Electric\PSx LOKI DTM

Suppression C:\ProgramData\Schneider Electric\PTK Generic DTM

Suppression C:\ProgramData\Schneider Electric\SECXMDTM

Suppression C:\ProgramData\Schneider Electric\Unity Pro Generic EthernetIP DTM

Ouvrir regedit et supprimez les clé de registres (si présentes):

• HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Schneider Electric\Control Expert
• HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Schneider Electric\Control ExpertConfCatalog
• HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Schneider Electric\Control ExpertTypesLibrary
• HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Schneider Electric\Control ExpertTMotion
• HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Schneider Electric\securityeditor
• HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Schneider Electric\Common
• HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Schneider Electric\Generic Modbus TCP DTM
• HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Schneider Electric\M580 Master DTM
• HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Schneider Electric\PSx Ethernet RIO DTM
• HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Schneider Electric\PSx LOKI DTM
• HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Schneider Electric\Unity Pro Generic EthernetIP DTM
• HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Schneider Electric\Unity FDTDTMCommon
• HKEY_CURRENT_USER\SOFTWARE\Schneider Electric\Control Expert
• HKEY_CURRENT_USER\SOFTWARE\Schneider Electric\Ecostruxure Control Expert PSx DTM Library
• HKEY_CURRENT_USER\SOFTWARE\Schneider Electric\PME Generic DTM
• HKEY_CURRENT_USER\SOFTWARE\Schneider Electric\RATsvr
• HKEY_CURRENT_USER\SOFTWARE\Schneider Electric\Schneider Electric BME NOR DTM Library
• HKEY_CURRENT_USER\SOFTWARE\Schneider Electric\Schneider Electric Placeholder DTM library
• HKEY_CURRENT_USER\SOFTWARE\Schneider Electric\Schneider Electric PME DTM Library
• HKEY_CLASSES_ROOT\Mx80MasterDTM.DTMCore
• HKEY_CLASSES_ROOT\Mx80MasterDTM.DTMCore.1
• HKEY_CLASSES_ROOT\PSxEIPMasterDTM.DTMCore
• HKEY_CLASSES_ROOT\PSxEIPMasterDTM.DTMCore.1
• HKEY_CLASSES_ROOT\PTK_GenericDTM.DTMCore
• HKEY_CLASSES_ROOT\PTK_GenericDTM.DTMCore.1

Désinstallation avec l'utilitaire de résolution des problèmes Microsoft contenu sur cette page web:

https://support.microsoft.com/fr-fr/windows/r%C3%A9soudre-les-probl%C3%A8mes-emp%C3%AAchant-l-instal...

Lancer l'outil de diagnostic

choisir désinstallation puis dans la liste (si les éléments sont présents):

PSx Loki DTM puis lancez la désinstallation avec l'outil. Attendre que l'outil finisse.

Fermer l'outil et recommencer avec:

M580 Master DTM

PSx Ethernet RIO DTM

BME NOR DTM

Redémarrer le PC

Réinstaller Control Expert avec le mode exécuter en tant qu'administrateur

Redémarrer le PC