Symmetra LX sensor showing unplugged for output power watts

[KC6771]

Ever since i upgraded to EcoStruxure IT Data Center Expert 8.1.1 all my Symmetra LX units I monitor are showing the output power in watts sensor unplugged. All the reports I run are always in watts and this issue is preventing me from running my power reports. Is there an updated DDF to fix this issue? All of the Symmertra LX units I monitor are on v7.1.2.

[ATrabert · Accepted solution]

you most likely have this issue where some of the output total watts sensors were removed with an updated DDF that shipped with DCE 792/793 due to the power values being calculated from VA

This is documented in this forum post where you can download the required supplemental DDF apcsmartups_watts_from_va.xml
https://community.se.com/t5/EcoStruxure-IT-forum/DCE-7-9-2-and-higher-UPS-Total-Output-Active-Power-...