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PDU firmware update unsuccessful

EcoStruxure IT forum

A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.

Solved
Eitan
Crewman
Crewman
0 Likes
4
1564

PDU firmware update unsuccessful

Hello,

I am trying to do a firmware update to all my PDU's via DCE server.

9 out of m 152 PDU's were unsuccessful.

I get an "unable to connect" error although those PDU's are online and responding to PING.

PDU type is AP8886

The new firmware version is  6.9.6

Tags (1)

Accepted Solutions
GavanOB
Schneider Alumni (Retired)
Schneider Alumni (Retired)
0 Likes
3
1553

Re: PDU firmware update unsuccessful

First you need to log in to the device via SSH or Serial and enable FTP using this command:

ftp -S enable

 

Next you need to download the files listed below from this link:

https://schneider-electric.box.com/s/v94kqtqgsb151rxljm47lp4bn5ajd89c

 

Connect to the NMC using FTP, I recommend the WinSCP client,

Upload "apc_hw05_bootmon_109.bin" to the root,

The NMC will reboot,

Reconnect via FTP,

Upload "apc_hw05_aos_696.bin" to the root,

The NMC will reboot,

Reconnect via FTP,

Upload "apc_hw05_rpdu2g_694.bin" to the root,

The NMC will reboot for the final time

 

-Gavan

APC by Schneider Electric

See Answer In Context

Tags (1)
4 Replies 4
GavanOB
Schneider Alumni (Retired)
Schneider Alumni (Retired)
0 Likes
3
1554

Re: PDU firmware update unsuccessful

First you need to log in to the device via SSH or Serial and enable FTP using this command:

ftp -S enable

 

Next you need to download the files listed below from this link:

https://schneider-electric.box.com/s/v94kqtqgsb151rxljm47lp4bn5ajd89c

 

Connect to the NMC using FTP, I recommend the WinSCP client,

Upload "apc_hw05_bootmon_109.bin" to the root,

The NMC will reboot,

Reconnect via FTP,

Upload "apc_hw05_aos_696.bin" to the root,

The NMC will reboot,

Reconnect via FTP,

Upload "apc_hw05_rpdu2g_694.bin" to the root,

The NMC will reboot for the final time

 

-Gavan

APC by Schneider Electric
Tags (1)
Eitan
Crewman
Crewman
0 Likes
0
1549

Re: PDU firmware update unsuccessful

Thanks!

I have enabled the FTP server and it's working now.

Tags (1)
willyhill
Crewman
Crewman
0 Likes
1
1437

Re: PDU firmware update unsuccessful

I'm trying this method via WinSCP, but the boot.bin file will not copy over to the nmc via FTP. It starts to copy and then the screen just disappears. I successfully connected via FTP. The NMC also shows that the AOS.bin file is already on there, but I am unable to delete that file. These latest updates are causing more trouble than anything. I have 334 APCs to update so one by one is not an option.

Tags (1)
GavanOB
Schneider Alumni (Retired)
Schneider Alumni (Retired)
0 Likes
0
1433

Re: PDU firmware update unsuccessful

Hi Willyhill,

 

These steps are only required if you are recovering from a failed update, otherwise you can still use DCE to do a bulk updated.

 

Also if you ready the steps above you will see that it will disconnect after you transfer each file and you don't delete anything.

 

-Gavan

APC by Schneider Electric
Tags (1)