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Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: 2022-11-10 09:15 AM
Hello,
the DCE system gives me an error when registering the netbotz by SNMPv3.
it is not possible to enroll it through the NetBotz appliance, so I enrolled it through SNMPv3.
import the latest version of ddf but the system doesn't sync properly, any idea what i'm doing wrong?
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Posted: 2024-05-06 10:08 PM
I recommend making sure that DCE and the NetBotz appliance are both up-to-date. The most recent version of NetBotz firmware is 5.3.5 and DCE is 8.1.1 (as of writing this reply).
I also recommend making sure that you have configured the credentials and certificates for the integration properly as outlined in the discovery process: https://community.se.com/t5/DCE-device-discovery/NetBotz-750-appliance-discovery-process-in-DCE/ta-p...
Location of NetBotz Appliance Credentials (web interface login credentials): Device Menu > NetBotz Appliance Communication Settings > NetBotz Appliance Credentials.
Location of credentials used to pull the DDF from the NetBotz 750 (root credentials): Device Menu > SNMP Device Communication Settings > Device File Transfer Settings.
If you still experience issues, please reach out to technical support so they can connect and review all of the settings.
Regards,
Cory
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