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Netbotz 750 error Data Center Expert
EcoStruxure IT forum
Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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I recommend making sure that DCE and the NetBotz appliance are both up-to-date. The most recent version of NetBotz firmware is 5.3.5 and DCE is 8.1.1 (as of writing this reply).
Location of NetBotz Appliance Credentials (web interface login credentials): Device Menu > NetBotz Appliance Communication Settings > NetBotz Appliance Credentials.
Location of credentials used to pull the DDF from the NetBotz 750 (root credentials): Device Menu > SNMP Device Communication Settings > Device File Transfer Settings.
If you still experience issues, please reach out to technical support so they can connect and review all of the settings.
Regards,
Cory
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