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EcoStruxure IT forum
Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: 2025-07-22 11:31 AM . Last Modified: 2025-07-22 11:32 AM
CISA / DHS is reporting a vulnerability in DCE 8.3 and prior. Remediation suggests upgrade to DCE 9.0 however it is not showing in the available DCE downloads.
https://www.cisa.gov/news-events/ics-advisories/icsa-25-203-06
Scott Wickham
InfoSecAdmin
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Posted: 2025-07-23 08:42 AM
Hi @ScottAZ,
As part of Schneider Electric’s initiative to streamline software management across all EcoStruxure IT solutions, license management for future versions of Data Center Expert will be moving from the Schneider Electric Entitlements Portal to the mySchneider Software Management website.
This change simplifies license handling and provides easier access to the latest software updates.
Please contact support for more information.
Best regards,
Jackie
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Posted: 2025-07-23 08:58 AM . Last Modified: 2025-07-24 04:02 AM
If this (screenshot) is NOT the correct location then why is the web page active ?????
Respectfully,
Scott
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Posted: 2025-07-23 03:55 PM
FYI - Tech Support -- Probably All of the USA
Tech support number is:
877-908-2688, then select Option 1 for DCE tech support
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Posted: 2025-07-23 03:58 PM
Thanks for reply(s) the following is the BEST way to reach the suggested Tech Support:
FYI - Tech Support -- Probably All of the USA
Tech support number is:
877-908-2688, then select Option 1 for DCE tech support
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Posted: 2025-07-24 04:13 AM . Last Modified: 2025-07-24 04:13 AM
Hi @ScottAZ,
The link to download DCE software in the Entitlements portal is available for customers with active support contracts who need to update DCE servers to version 8.3.0.
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