Dce 7.8.0 Backup windows share

[Gianluca]

Hi All

im not able to mount a windows share on customer server

7/14/20 11:37:56.316 ERRR - Failed to mount remote share: apc from host itflosql0013 Error: mount error(13): Permission denied Refer to the mount.cifs(8) manual page (e.g. man mount.cifs) mount error(13): Permission denied Refer to the mount.cifs(8) manual page (e.g. man mount.cifs)

(com.netbotz.server.services.backup.impl.BackupJob)

on my laptop no issue.

customer cannot enable smb v1 due security policy

how can we solve it?

thanks

[APC_Steve]

Hi @Gianluca ,

Currently SMB1 is the protocol that must be used. For the time being, I suggest he keep using his laptop.

I am told that the base OS is getting an update later this year. This is what is needed to include SMB2 into DCE so my understanding is that SMB2 should be available after that update.

The only other option is for the customer to use NFS.

I'm adding this post to the list of customers requesting this feature.

Thanks,

Steve

[Gianluca]

Hi Steve

customer cannot use a laptop because also there all is blocked, also by mcafee firewall.

i'm creating a linux machine that is under private lan of dce

[hranto]

Hello Dear Steve,

Hope you are doing great!

Is there any update on this subject? Is the SMB2 included into DCE? Can our customers perform backup using windows 10?

Thank you to give us an update on this issue,

Take care,

Best Regards,

[Anonymous user]

Hi Hranto,

No at present DCE supports SMBv1 and NFS for it's backup destinations.

-Gavan

[shoaibmaqsood51]

Hello Gavan, 

I have tried to take the DCE backup on Window 10 at different sites. But it gives the  unmount error every time. Is it some special setting of window 10 to take the  DCE backup. I am trying it on laptops/workstations which are not domain. 

I have taken the DCE backup many time on window 7  every time successful.

your quick guidance is required. 

[Gianluca]

Hi

you have to enable SMB/CIFS

https://www.tachytelic.net/2019/09/windows-10-enable-smb1/

[shoaibmaqsood51]

Dear,

 Currently I am using DCE 7.4.1. And I have tried it  after your replay but it is giving the same unmount error. I have enable the SMB1 client in windows feature.

[Gianluca]

Hi

Could you open your shared folder by another pc?

[shoaibmaqsood51]

Dear,

Yes I can access the (shared) folder  on other PC.

[Gianluca]

Hi

can we see Dce Log?

[shoaibmaqsood51]

Dear ,

capture logs or other logs

[Gianluca]

Hi

i can see this

Failed to mount remote share: bk from host 192.168.1.25
Error: Unable to find suitable address. Unable to find suitable address

[shoaibmaqsood51]

Dear , 

Three weeks ago my server had crashed. I had restored the server and took the backup on window 7 successfully. After take the backup i have remove my laptop from DCE server.  That why it is give this error because laptop is not available for this path. But right now i have tried to take the backup on window 10 workstation. But it is giving the same error on window 10 every time unmount.   

[Gianluca]

hi

can we do a remote connection by teams or teamviewer?

[shoaibmaqsood51]

Dear,

Backup has been mounted successfully.

Thanks for your support.

[Gianluca]

Hi

you are welcome.