EcoStruxure IT forum
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Posted: 2023-10-20 03:30 AM
Hello everyone, Yesterday I have installed DCE 8.0 using usb restore iso.
And I have tried every possible way to open its webpage but getting SSL error which won't go away whatever I do.
Chrome, Edge, Firefox, all three of them giving same error :
Edge & Chrome:
"ERR_SSL_PROTOCOL_ERROR"
FireFox:
"Error code: SSL_ERROR_INTERNAL_ERROR_ALERT"
After successful iso restore and initial DCE config, it displayed a message that "you can now manage your server at 192.168.1.1" I've been trying everyting to open the webpage, access via Telnet. Nothing's working and no idea where to look to resolve this issue.
Please help me out guys, I'm still not even able to access the webpage to download client, its a very log road ahead.
Thanks,
Raza Khan
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Posted: 2023-10-22 11:07 PM
Hello,
can be a policy of your antivirus to block self signed certificates....anyway you can download the client from this page under VM link or you can unzip it from you restore iso
https://download.struxureon.com/dce/VM/800/index.html
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Posted: 2023-10-23 05:15 AM
just to confirm, which hardware did you install the restore.iso on? It's only intended for APC/SE branded DCE Dell servers/appliances, AP9465/70/75. You cannot deploy that in a virtual environment or on your own bare metal hardware.
If you're using a VM, you should deploy the OVA in the above post on VMware. At this time other hypervisors are not supported.
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Posted: 2023-10-30 01:48 AM
Hello Gabi,
the client machine is also new, and there's no antivirus installed. Also I have disabled Defender/Firewall both but no use.
I'll try to use the link you shared.
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Posted: 2023-10-30 01:51 AM
Hello ATrabert,
its a brand new box unpacked AP9475 APC machine, and there was 7.8.0 was installed by factory.
I just downloaded the 8.0 ISO package and restored in it.
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Posted: 2023-10-30 05:51 AM
ok, thank you for confirming, just wanted to make sure.
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