DCE-7.9.2 and higher: UPS Total Output Active Power (Watts) sensors no longer available?

[spezialist]

Dear support,

I have encountered that after upgrading the DCE-7.9.1 to DCE-7.9.2/7.9.3, the UPS Total Output Active Power (Watts) sensors are no longer available (Unplugged). An analysis of the changes to the SNMP DDF file apcsmartups.xml v.129 indicated that since DCE-7.9.2:

The following have been moved to a supplementary DDF (apcsmartups_watts_from_va.xml):

We have chosen to remove these sensors as they have been reported by customers to provide
inaccurate/misleading data. If a customer requests to see the per-phase output power in watts
and it is not supported by the device, they can add apcsmartups_watts_from_va.xml DDF to DCE
in addition to apcsmartups.xml DDF

It's strange that there is no mention of this important change in the release for DCE-7.9.2 or DCE-7.9.3. Furthermore, I could not find the mentioned new SNMP DDF file apcsmartups_watts_from_va.xml on https://ddf.ecostruxureit.com/ (only apcsmartups.xml, for example).

Please help in solving this problem, in the meantime, the solution is to revert to using the SNMP DDF file apcsmartups.xml v.123 from DCE-7.9.1

Very thanks for the support.

[spezialist]

Dear support, where can I download the SNMP DDF file apcsmartups_watts_from_va.xml?

[mwhelihan · Accepted solution]

Hello Spezialist. We apologize for the delay. Attached is the DDF you are looking for. We will make sure to address the underlying issues you've highlighted. 

[spezialist]

Dear @mwhelihan,

Great -- that's what's needed. Recently checked this new SNMP DDF-file on two different DCE-7.9.3 servers: the result is positive, UPS Total Output Active Power (Watts) sensors are back.

Very thanks for the support.