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DCE 7.8.0 Web Client - Home Page Timeout

EcoStruxure IT forum

A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.

Solved
Venkat
Ensign Ensign
Ensign

DCE 7.8.0 Web Client - Home Page Timeout

Dears,

 

DCE monitoring systems ideal time out more than 15 minute error appearing. Even after the checked remain active check box, still repeating the Home timeout issue.

 

The screenshot attached for your kind reference.

 

DCE.jpg

 

Please advice.

 

Thanks & Regards,

 

K.Venkat

 

Tags (1)

Accepted Solutions
APC_Steve
Commander Commander
Commander

Re: DCE 7.8.0 Web Client - Home Page Timeout

Hi @Venkat ,

 

This is a known issue and I've reported it to engineering. There is no workaround that I am aware of at this time.
I have added this post to the issue report so that engineering can see that customers still see this as an issue.

 

Thanks,

Steve.

See Answer In Context

Tags (1)
3 Replies 3
KevinK
Lieutenant | EcoXpert Master Lieutenant | EcoXpert Master
Lieutenant | EcoXpert Master
0
1245

Re: DCE 7.8.0 Web Client - Home Page Timeout

I have seen this on a number of deployments and would be very interested in the solution also. We have tried different browser without any success.

 

Kevin

Tags (1)
APC_Steve
Commander Commander
Commander

Re: DCE 7.8.0 Web Client - Home Page Timeout

Hi @Venkat ,

 

This is a known issue and I've reported it to engineering. There is no workaround that I am aware of at this time.
I have added this post to the issue report so that engineering can see that customers still see this as an issue.

 

Thanks,

Steve.

Tags (1)
Venkat
Ensign Ensign
Ensign
0 Likes
0
1207

Re: DCE 7.8.0 Web Client - Home Page Timeout

Thanks Steve.

Tags (1)