DCE 7.8.0 UPS DDFs

[KevinK]

Hi,

A client of mine recently upgraded their DCE platform from 7.4.1 to 7.8.0.

Following the upgrades we noticed from his dashboard that the Total Output Percent Load sensor was now showing as unplugged. We have been able to create virtual sensors to give them the total output percentage load on their Galaxy 7000 UPS units but have not been able to do the same for the Galaxy 6000s as they do not give the percentage loads per phase like the 7000s.

What i would like to find out is if the DDFs were updated and if we are able to get these data points back?

Regards

Kevin

[JLehr]

Hi @KevinK,

This article in the help center explains a DDF update in DCE 7.4.3 that caused some sensors to report as unplugged.

https://dcimsupport.ecostruxureit.com/hc/en-us/articles/360038797414-Unplugged-sensors-in-DCE-7-4-3

Best,

Jackie