Known issues in the EcoStruxure IT app

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Launch of Consumer/Home Owner registration process!
We are pleased to announce the commencement of the Consumer/Home Owner Registration Process on Community. Consumers/Home Owners may now proceed to register by clicking on Login/Register. The process is straightforward and designed to be completed in just a few steps.

EcoStruxure IT app

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Known issues

In Android 13 and newer, all apps must ask users for permission before sending notification prompts. Go to Settings > Notifications > App notifications on your mobile device to enable notifications for the EcoStruxure IT app.

Issues fixed

Please update the app to the latest version.

You can now log in to the EcoStruxure IT mobile app as expected after configuring SSO in IT Expert.
The EcoStruxure IT app for iOS version 1.4.43 fixes an issue in a previous version where the app does not function properly if your phone is in a language other than English.

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