Known issues in the EcoStruxure IT app

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EcoStruxure IT app

Use the EcoStruxure IT mobile app with IT Expert and Asset Advisor to monitor your critical infrastructure at all times, both on site and remote

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Known issues

In Android 13 and newer, all apps must ask users for permission before sending notification prompts. Go to Settings > Notifications > App notifications on your mobile device to enable notifications for the EcoStruxure IT app.

Issues fixed

Please update the app to the latest version.

You can now log in to the EcoStruxure IT mobile app as expected after configuring SSO in IT Expert.
The EcoStruxure IT app for iOS version 1.4.43 fixes an issue in a previous version where the app does not function properly if your phone is in a language other than English.

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Known issues in the EcoStruxure IT app

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