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Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: 2020-06-30 01:49 AM
First i had a connect to EcoStruxure IT using DCE. That works fine. Then i tried the free offer of Ecostruxure IT Expert and now i will go back to the first configuration.
So i tried to setup a new gateway but get the message Connecting Data Center Expert is not permitted while having an active EcoStruxure IT Expert subscription
How to deal with this ?
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Posted: 2020-06-30 11:15 PM
Too enable the IT Expert trail will you need to disconnect the DCE from the EcoStruxure IT instance. You will be able to do that from the Gateway section under Administration. With only the gateway should you be able to run IT Expert trial.
Thanks
Jesper
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