Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send InviteCancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Network protocol and ports (incoming ports allowed by the firewall)
The firewall provides basic protection. If protection against sophisticated attacks is required, using a dedicated firewall product is recommended.
Communication across a NAT firewall is not supported.
The following protocols and ports are used by IT Advisor:
Protocol
Transfer protocol
Port(s)
Network
Credentials/Access
Encryption
Comments
HTTP / HTTPS
TCP
80 / 443
Latency less than 200 ms, bandwidth minimum 1 Mbps. Bandwidth usage between client and server heavily depends on size of solution, number of users and the type of operations done to the solution.
Manually created user and password (default apc/apc)
Authentication server integration support
There is no option to reset client user password
Password policy is not implemented in ITA but can be enforced using Authentication servers. Password can be ASCII format and numbers
Only using HTTPS
TLSv1.2
Communication between server and clients. HTTP can be disabled or redirected to HTTPS for improved security.
SNMP
UDP
161
Basic system information and status of the Operation service will be exposed. More information can be found here The SNMP server can be disabled using the Server Configuration interface
SNMP community string is default "public"
For added security from v7.3.6, disable SNMPv1 and configure SNMPv3. More...
PostgreSQL
TCP
5432
Depending on system integration the bandwidth requirements should be specified accordingly.
As specified in external system ETL configuration
Default MD5 authentication
Otherwise depending on database integration created
ETL communication between database and server
Webmin
TCP
10000
Very limited bandwidth requirements in normal operation. Downloading/uploading backups will increase the bandwidth requirements significantly.
Manually created user and password during installation
Server configuration interface at https://<server ip>:10000
Ping
ICMP
Will reply to ping requests
External systems related protocols (outgoing, default (can be edited))
HTTP
TCP (SSL/TLS)
80 (443)
Depending on system integration being used.
For Data Center Expert it is estimated that every alarm will be around 2000 characters in size. Sensor data has approximately the same size but is transferred more often (depending on the integration configuration). The alarm and sensor data are bidirectional communicated with the majority of data going to ITA. A catch-up job is run on a hourly basis (configurable) this job will poll number of active alarms * 2000 chars.
As specified in external system configuration
Depending on system integration
VMware, SCOM, Cisco UCS
SMTP
TCP
25
Email traffic from the ITA is limited and "user generated" via e.g. work order execution, some system configuration etc.