Configure Gateway device polling

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Detailed instructions for how to configure the EcoStruxure IT Gateway

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Timeouts and retries

In the EcoStruxure IT Gateway, go to Settings > Advanced > Timeout / Retries.
Specify the timeout and the number of times the server should retry polling SNMP and Modbus TCP devices.

Timeout (seconds): Specify how long the Gateway server will wait for a response before it considers the poll failed. Default is 5 seconds.

Retries: Specify how many times the Gateway server will attempt to communicate with a device after the initial failure, before it stops trying to access the device. Default is 3.

Device polling settings are applied immediately in Gateway 1.8 and newer.

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Configure Gateway device polling

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Configure Gateway device polling

Timeouts and retries