Warning
Potential for Data Loss: The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. Before beginning these steps, make sure all important data is backed up in the event of data loss. If you are unsure or unfamiliar with any complex steps detailed in this article, please contact Product Support for assistance.
Issue
When adding a new Domain an error shows “Object does not exist – The domain “your Domain Name” does not exist, and the Domain is not created.
Using control panel
Or using System/Domains folder
Product Line
EcoStruxure Building Operation
Environment
- Building Operation Automation Server
- Building Operation Enterprise Server
- Building Operation Enterprise Central
Cause
A Content Type rule could be incorrectly configured
Resolution
Navigate to /Your Server Name/System/Content Types/Rules/
If there is a “*” in the “Container Name Pattern” of any of the rules, correct this or delete the rule.
Once completed, new domains can be added.