Issue
Blank window while capturing a photo using "Logitech HD Pro Webcam C920".
Product Line
EcoStruxure Security Expert
Environment
Security Expert
Cause
While capturing a user photo using "Logitech HD Pro Webcam C920", it shows up as an image source (in the drop-down along with Topaz). When selected however, the screen is blank.
Resolution
With this webcam, you need LWS software by Logitech installed on your machine. G Hub has replaced LWS however it seems like G Hub is not currently functional with the integration. Find more information about the "LWS280" driver HERE.
The driver can be downloaded from the attachment.
