Issue
Cannot communicate to an ADV3 connected to the USB port of an AS-P or AS-B.
The error message “Website not available” is displayed.
Product Line
EcoStruxure Building Operation
Environment
- EcoStruxure Building Operation
- Advanced Display v3 (AD v3)
Cause
The AS-P or AS-B’s USB port uses a IP network connection to the ADV3 that defaults to 192.168.42.116.
If the AS-P’s primary port is in the same range, for example the main LAN network range is 192.168.42.* there is a conflict with the USB IP network.
Resolution
Change the sites main LAN, which the AS-P or AS-B primary port connects too, to another network range.
