Fault with SNMP monitoring UPS Network Management Card 3
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Posted: 2025-01-0307:38 AM
Fault with SNMP monitoring UPS Network Management Card 3
I have an APC Smart-UPS SRT 5000 which is monitored using SNMPv3 via the UPS Network Management Card 3 using firmware 2.5.3.3. Our monitoring solution is throwing alerts for "Battery lifetime is not okay" for some battery cartridges. This trigger is from the MIB:
name: '{#BATTERY_PACK}.{#CARTRIDGE_INDEX}: Battery lifetime is not okay'
opdata: 'Current bit set: {ITEM.LASTVALUE1}'
priority: WARNING
description: |
The battery cartridge health.
bit 0 Battery lifetime okay
bit 1 Battery lifetime near end, order replacement cartridge
bit 2 Battery lifetime exceeded, replace battery
bit 3 Battery lifetime near end acknowledged, order replacement cartridge
bit 4 Battery lifetime exceeded acknowledged, replace battery
bit 5 Battery measured lifetime near end, order replacement cartridge
bit 6 Battery measured lifetime near end acknowledged, order replacement cartridge
This appears to be because some of the OIDs returned are the wrong value:
The GUI shows the status for Battery 1, Cartridge 2 and Battery 4, Cartridge 2 are OK. So why are the SNMP OIDs reporting a 0 in the first bit (Not okay) and 0 for all other bits and not indicating any other fault?