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Hi
I need help!
Sorry for my english.
A have a problem after upgrade firmware - Communication has been lost to device and leds flashing always from left to right.
During the firmware update on the indicator was lights do - co - er.
Reset has not helped.
After hardreset Source A is not works.
It was before upgrade
After
result of fw_upgrade_r2.exe
Starting Upgrade 02/16/17: 16:00:41
-----------------
02/16/17: 16:00:41 xxx.xxx.97.84: Testing device connection
02/16/17: 16:00:41 xxx.xxx.97.84: Device connection passed
02/16/17: 16:00:42 xxx.xxx.97.84: Testing FTP Log-in
02/16/17: 16:00:45 xxx.xxx.97.84: FTP Log-in passed
02/16/17: 16:00:46 xxx.xxx.97.84: Saving data file
02/16/17: 16:01:01 xxx.xxx.97.84: AOS Prior to firmware transfer: Network Management Card AOS v3.5.7
02/16/17: 16:01:01 xxx.xxx.97.84: APP Prior to firmware transfer: Automatic Transfer Switch APP v3.5.6
02/16/17: 16:01:21 xxx.xxx.97.84: Saving event & configuration files
02/16/17: 16:01:31 xxx.xxx.97.84: Transferring OS
02/16/17: 16:01:57 xxx.xxx.97.84: OS transfer successful
02/16/17: 16:01:59 xxx.xxx.97.84: Rebooting device
02/16/17: 16:02:19 xxx.xxx.97.84: Testing device connection
02/16/17: 16:02:53 xxx.xxx.97.84: Device connection passed
02/16/17: 16:02:54 xxx.xxx.97.84: Testing FTP Log-in
02/16/17: 16:02:55 xxx.xxx.97.84: FTP Log-in successful
02/16/17: 16:02:56 xxx.xxx.97.84: Transferring application
02/16/17: 16:03:28 xxx.xxx.97.84: Rebooting device
02/16/17: 16:03:38 xxx.xxx.97.84: Testing device connection
02/16/17: 16:04:10 xxx.xxx.97.84: AOS Post firmware transfer: Network Management Card AOS v3.9.2
02/16/17: 16:04:10 xxx.xxx.97.84: APP Post firmware transfer: Automatic Transfer Switch APP v3.9.2
02/16/17: 16:04:20 xxx.xxx.97.84: OS & Application transfer completed
events.log
02/17/2017 10:57:46 Automatic Transfer Switch: 7-Segment display hardware initialized.
02/17/2017 10:57:46 Automatic Transfer Switch: Phase Leds/Push-button hardware initialized.
02/17/2017 10:57:25 System: Coldstart.
02/17/2017 07:55:08 System: Configuration change. BOOTP server address.
02/17/2017 07:55:08 System: Configuration change. DHCP lease time.
02/17/2017 07:55:08 System: Configuration change. DHCP lease date.
02/17/2017 07:49:57 Automatic Transfer Switch: 7-Segment display hardware initialized.
02/17/2017 07:49:57 Automatic Transfer Switch: Phase Leds/Push-button hardware initialized.
02/17/2017 07:49:37 System: Coldstart.
02/16/2017 17:11:14 Automatic Transfer Switch: 7-Segment display hardware initialized.
02/16/2017 17:11:14 Automatic Transfer Switch: Phase Leds/Push-button hardware initialized.
02/16/2017 17:11:03 System: Network service started. System IP is xxx.xxx.97.84 from current DHCP lease.
02/16/2017 17:11:03 System: Warmstart.
02/16/2017 17:06:00 Automatic Transfer Switch: 7-Segment display hardware initialized.
02/16/2017 17:06:00 Automatic Transfer Switch: Phase Leds/Push-button hardware initialized.
02/16/2017 17:05:49 System: Network service started. System IP is xxx.xxx.97.84 from current DHCP lease.
02/16/2017 17:05:49 System: Warmstart.
02/16/2017 17:04:41 System: Initializing data in the Email file.
02/16/2017 17:04:41 System: Initializing data in the HTTP file.
02/16/2017 17:04:41 System: Initializing data in the Modem file.
02/16/2017 17:04:41 System: Initializing data in the RADIUS file.
02/16/2017 17:04:41 System: Initializing data in the DNS file.
02/16/2017 17:04:41 System: Configuration change. Secondary DNS server address.
02/16/2017 17:04:41 System: Configuration change. Primary DNS server address.
02/16/2017 17:04:41 System: Configuration change. NTP disabled.
02/16/2017 17:04:41 System: Configuration change. NTP GMT offset.
02/16/2017 17:04:41 System: Configuration change. Primary NTP server address.
02/16/2017 17:04:41 System: Initializing data in the NTP file.
02/16/2017 17:04:38 System: Initializing data in the Diagnostic file.
02/16/2017 17:04:38 System: Initializing data in the File Transfer file.
02/16/2017 17:04:38 System: Initializing data in the TFTP Client file.
02/16/2017 17:04:38 System: Configuration change. System administrator password.
02/16/2017 17:04:38 System: Configuration change. System location.
02/16/2017 17:04:38 System: Configuration change. System name.
02/16/2017 17:04:38 System: Configuration change. System contact.
02/16/2017 17:04:38 System: Initializing data in the System file.
02/16/2017 17:04:38 System: Initializing data in the FTP Client file.
02/16/2017 17:04:38 System: Initializing data in the FTP Server file.
02/16/2017 17:04:38 System: Initializing data in the Telnet file.
02/16/2017 17:04:38 System: Configuration change. Domain name.
02/16/2017 17:04:38 System: Configuration change. Host name.
02/16/2017 17:04:38 System: Initializing data in the Advanced TCP/IP file.
02/16/2017 17:04:37 System: Reset to Defaults by user apc.
02/16/2017 17:01:18 System: Console user 'apc' logged out from serial port.
02/16/2017 16:53:17 Automatic Transfer Switch: 7-Segment display hardware initialized.
02/16/2017 16:53:17 Automatic Transfer Switch: Phase Leds/Push-button hardware initialized.
02/16/2017 16:53:06 System: Network service started. System IP is xxx.xxx.97.84 from current DHCP lease.
02/16/2017 16:53:06 System: Warmstart.
02/16/2017 16:52:46 System: Restarting. Console user request.
02/16/2017 16:25:25 Automatic Transfer Switch: 7-Segment display hardware initialized.
02/16/2017 16:25:25 Automatic Transfer Switch: Phase Leds/Push-button hardware initialized.
02/16/2017 16:25:17 System: FTP user 'apc' logged in from xxx.xxx.97.30.
02/16/2017 16:25:13 System: Network service started. System IP is xxx.xxx.97.84 from current DHCP lease.
02/16/2017 16:25:13 System: Warmstart.
02/16/2017 16:17:59 Automatic Transfer Switch: 7-Segment display hardware initialized.
02/16/2017 16:17:59 Automatic Transfer Switch: Phase Leds/Push-button hardware initialized.
02/16/2017 16:17:48 System: Network service started. System IP is xxx.xxx.97.84 from current DHCP lease.
02/16/2017 16:17:48 System: Warmstart.
02/16/2017 16:17:29 System: Restarting. Web user request.
02/16/2017 16:04:39 Automatic Transfer Switch: ATS Lost communication.
02/16/2017 16:04:21 Automatic Transfer Switch: ATS has lost redundancy. Source B is not available.
02/16/2017 16:04:21 Automatic Transfer Switch: ATS Communication established.
02/16/2017 16:04:07 Automatic Transfer Switch: ATS Controller firmware download failed.
02/16/2017 16:03:54 Automatic Transfer Switch: ATS Controller firmware download begun.
02/16/2017 16:03:49 System: FTP user 'apc' logged out from xxx.xxx.97.30.
02/16/2017 16:03:48 Automatic Transfer Switch: 7-Segment display hardware initialized.
02/16/2017 16:03:48 Automatic Transfer Switch: Phase Leds/Push-button hardware initialized.
02/16/2017 16:03:34 System: FTP user 'apc' logged in from xxx.xxx.97.30.
02/16/2017 16:03:27 System: Network service started. System IP is xxx.xxx.97.84 from current DHCP lease.
02/16/2017 16:03:27 System: Warmstart.
02/16/2017 16:00:25 System: FTP user 'apc' logged in from xxx.xxx.97.30.
02/16/2017 15:58:00 System: Web user 'apc' logged in from xxx.xxx.97.30.
02/16/2017 15:56:14 Automatic Transfer Switch: ATS has lost redundancy. Source B is not available.
Accepted Solutions
Link copied. Please paste this link to share this article on your social media post.
I learned what does not work baseboard
Management card works on a different device
but the main board does not work on another ATS
So, if you do the update correctly, you have a chance to kill the device 😞
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
I learned what does not work baseboard
Management card works on a different device
but the main board does not work on another ATS
So, if you do the update correctly, you have a chance to kill the device 😞
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