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Ricardo_RM
Ricardo Ramírez
Lieutenant JG
‎2025-05-07
Company :
CFS
45
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2
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1
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1
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Ricardo_RM
/html/rank_icons/Lieutenant_JG.png Ricardo_RM

Consultation to change firmware to a previous version

Hello community,A few days ago the firmware of some ION7650 was updated to version V416, but the customer noticed that they do not provide communicati...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1560 0 7

2024-05-24 11:39 AM

Ricardo_RM
/html/rank_icons/Lieutenant_JG.png Ricardo_RM

Problems updating PM5560 firmware

Hello community, A few days ago an attempt was made to install the new version of the PM5560 meter firmware, which, observing the documentation, new v...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1467 0 7

2024-05-06 06:50 AM

Ricardo_RM
/html/rank_icons/Lieutenant_JG.png Ricardo_RM

Problems with clock synchronization with data loss and duplicates.

Hello communityThere is a client who has problems with several 7550 meters, where when reviewing the meter records it is noticed that there is data lo...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1815 0 9

2024-04-04 06:47 AM

Ricardo_RM
/html/rank_icons/Lieutenant_JG.png Ricardo_RM

Clock synchronization problems

Hello communityA customer has a problem with the PME's time synchronization with the meters. He mentions that the problem is in all the meters that ar...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1508 0 5

2024-02-05 08:42 AM

Ricardo_RM
/html/rank_icons/Lieutenant_JG.png Ricardo_RM

Problem in diagrams

Hello communityA customer has a problem when consulting the meter disturbance diagram, he has a PME2020 and tells us that clicking on this option pres...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1498 0 2

2023-06-16 07:18 AM

Ricardo_RM
/html/rank_icons/Lieutenant_JG.png Ricardo_RM

ION7650 does not communicate with PME and IONSetup

hello communityA few days ago an ION 7650 does not allow connecting to the PME, nor to the ION Setup. As seen in the image, if there is communication ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1721 0 7

2023-05-24 07:28 AM

Ricardo_RM
/html/rank_icons/Lieutenant_JG.png Ricardo_RM

Loose data in the meter database

hello communityA customer files an issue in the database regarding a meter, where there is the name of a meter (ION8650) they entered, but another wit...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
742 0 1

2023-05-10 01:51 PM

Ricardo_RM
/html/rank_icons/Lieutenant_JG.png Ricardo_RM

Failed to enter password for ION 9000

Hello community, A few days ago I was working with an ION 9000, at first it entered fine with the assigned password, it entered without problem, but a...
Archives icon_circle Archives : Segment Specializations Forum
204 0 1

2023-04-24 11:18 AM

Ricardo_RM
/html/rank_icons/Lieutenant_JG.png Ricardo_RM

ION 9000 Clock Setting Issues

hello community I wanted to consult about a problem in an ION 9000, where the time cannot be changed to the correct time zone, in this case it is UTC-...
Archives icon_circle Archives : Segment Specializations Forum
215 0 1

2023-04-24 11:06 AM

Ricardo_RM
/html/rank_icons/Lieutenant_JG.png Ricardo_RM

Error in PME2022 reports

Hello,I have a problem with some reports with a PME 2022, where when selecting them I get the error "An unexpected error has occurred.The request cann...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1908 0 4

2023-03-14 06:49 AM

Ricardo_RM
/html/rank_icons/Lieutenant_JG.png Ricardo_RM

Problems with PME2020 licenses

Hello, a client has problems with his PME licenses in the 2020 version, where even though he has his licenses active in the system, the PME does not r...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1770 0 2

2022-12-12 06:17 AM

Activity Feed
  • Posted Re: Consultation to change firmware to a previous version on Metering & Power Quality. ‎2024-05-30 09:53 AM
  • Posted Re: Consultation to change firmware to a previous version on Metering & Power Quality. ‎2024-05-30 06:28 AM
  • Posted Consultation to change firmware to a previous version on Metering & Power Quality. ‎2024-05-24 11:39 AM
  • Tagged Consultation to change firmware to a previous version on Metering & Power Quality. ‎2024-05-24 11:39 AM
  • Tagged Consultation to change firmware to a previous version on Metering & Power Quality. ‎2024-05-24 11:39 AM
  • Posted Re: Problems updating PM5560 firmware on Metering & Power Quality. ‎2024-05-07 11:07 AM
  • Posted Re: Problems updating PM5560 firmware on Metering & Power Quality. ‎2024-05-07 06:37 AM
  • Posted Problems updating PM5560 firmware on Metering & Power Quality. ‎2024-05-06 06:50 AM
  • Tagged Problems updating PM5560 firmware on Metering & Power Quality. ‎2024-05-06 06:50 AM
  • Posted Re: Problems with clock synchronization with data loss and duplicates. on Metering & Power Quality. ‎2024-04-08 12:17 PM
  • Posted Re: Problems with clock synchronization with data loss and duplicates. on Metering & Power Quality. ‎2024-04-05 01:41 PM
  • Posted Re: Problems with clock synchronization with data loss and duplicates. on Metering & Power Quality. ‎2024-04-04 01:20 PM
  • Posted Re: Problems with clock synchronization with data loss and duplicates. on Metering & Power Quality. ‎2024-04-04 09:19 AM
  • Posted Problems with clock synchronization with data loss and duplicates. on Metering & Power Quality. ‎2024-04-04 06:47 AM
  • Tagged Problems with clock synchronization with data loss and duplicates. on Metering & Power Quality. ‎2024-04-04 06:47 AM
  • Posted Re: Clock synchronization problems on Metering & Power Quality. ‎2024-02-07 05:27 AM
  • Posted Re: Clock synchronization problems on Metering & Power Quality. ‎2024-02-06 11:59 AM
  • Posted Clock synchronization problems on Metering & Power Quality. ‎2024-02-05 08:42 AM
  • Tagged Clock synchronization problems on Metering & Power Quality. ‎2024-02-05 08:42 AM
  • Posted Re: Problem in diagrams on Metering & Power Quality. ‎2023-06-16 09:43 AM
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