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BillNeville
William Neville
Captain
β€Ž2025-04-25
291
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BillNeville
/html/rank_icons/Captain.png BillNeville /html/rank_icons/SUPPORT-rank.png

Security Expert Live Events for a Single Door

IssueHow can I watch live events for a single door Product LineEcoStruxure Security ExpertEnvironmentSecurity Expert ClientCauseThe All Events Status ...
Knowledge Center icon_circle Building Automation Knowledge Base
1123 0 0

2023-08-07 10:16 PM

BillNeville
/html/rank_icons/Captain.png BillNeville /html/rank_icons/SUPPORT-rank.png

Changing a Doors Door Type based on Arm State of the Area

IssueThis is useful when you are disarming areas from a card reader as you can secure the disarming portion by requiring a PIN code, preventing somebo...
Knowledge Center icon_circle Building Automation Knowledge Base
1042 0 0

2021-09-01 01:53 AM

BillNeville
/html/rank_icons/Captain.png BillNeville /html/rank_icons/SUPPORT-rank.png

Assigning an OSDP Reader to an Elevator

IssueIn the Security Expert v4.3.285.42 (current release), there is an issue assigning an OSDP Reader to an Elevator. With the reader expander port Ne...
Knowledge Center icon_circle Building Automation Knowledge Base
820 0 0

2021-04-16 11:22 AM

BillNeville
/html/rank_icons/Captain.png BillNeville /html/rank_icons/SUPPORT-rank.png

Verifying if Windows Authentication is Enabled

IssueWindows Authentication must be applied consistently for Security Expert, SOAP, and Data Sync Service to work.Product LineSecurity ExpertEnvironme...
Knowledge Center icon_circle Building Automation Knowledge Base
1566 0 0

2021-01-10 04:08 PM

BillNeville
/html/rank_icons/Captain.png BillNeville /html/rank_icons/SUPPORT-rank.png

Security Expert Reader Formats are Greyed Out

IssueIt is not possible to change Primary or Secondary Reader Formats as they are greyed out.Product LineEcoStruxure Security ExpertEnvironmentSecurit...
Knowledge Center icon_circle Building Automation Knowledge Base
1213 0 0

2020-06-24 10:48 AM

BillNeville
/html/rank_icons/Captain.png BillNeville /html/rank_icons/SUPPORT-rank.png

Security Expert readers and displaying Mifare CSN

IssueCannot read Mifare CSN, using Security Expert readers, from customer's existing Mifare cards Product LineSecurity ExpertEnvironmentSecurity Exper...
Knowledge Center icon_circle Building Automation Knowledge Base
1402 0 0

2020-06-24 06:09 AM

BillNeville
/html/rank_icons/Captain.png BillNeville /html/rank_icons/SUPPORT-rank.png

Security Expert Databases Schemas

IssueRequest for database schemas for SecurityExpert and SecurityExpertEvents databases.Product LineEcoStruxure Security ExpertEnvironmentSecurity Exp...
Knowledge Center icon_circle Building Automation Knowledge Base
2346 0 0

2020-05-13 04:43 PM

BillNeville
/html/rank_icons/Captain.png BillNeville /html/rank_icons/SUPPORT-rank.png

Security Expert Reporting Service not Communicating with the Monitorin...

IssueCannot connect to, and send reports to a monitoring station through a reporting serviceProduct LineSecurity ExpertEnvironmentSecurity Expert Serv...
Knowledge Center icon_circle Building Automation Knowledge Base
1259 0 0

2020-03-19 11:07 AM

BillNeville
/html/rank_icons/Captain.png BillNeville /html/rank_icons/SUPPORT-rank.png

Locating the SP-C in the middle of the RS-485 daisy chain.

WarningHazard of Electric Shock: Remove all power from all devices before removing any covers or doors of the system. Disconnect power at the device a...
Knowledge Center icon_circle Building Automation Knowledge Base
1438 0 0

2019-07-23 07:05 PM

BillNeville
/html/rank_icons/Captain.png BillNeville /html/rank_icons/SUPPORT-rank.png

Changing Security Expert readers from RS-485 to Wiegand

WarningHazard of Electric Shock: Remove all power from all devices before removing any covers or doors of the system. Disconnect power at the device a...
Knowledge Center icon_circle Building Automation Knowledge Base
2329 0 0

2019-07-11 09:52 PM

BillNeville
/html/rank_icons/Captain.png BillNeville /html/rank_icons/SUPPORT-rank.png

Security Expert controller is online but not fully functional

IssueSecurity Expert controller has Online Status, can be downloaded, can be pinged and the web configuration page can be opened but Health Status and...
Knowledge Center icon_circle Building Automation Knowledge Base
2559 0 0

2019-07-11 09:30 PM

Activity Feed
  • Liked Suprema integration using CARD + BIOMETRIC credentials at the Suprema reader for AdamSteele. β€Ž2023-10-30 05:26 AM
  • Posted Security Expert Live Events for a Single Door on Building Automation Knowledge Base. β€Ž2023-08-07 10:16 PM
  • Liked Determining Security Expert authentication settings after installation. for David_Kendrick. β€Ž2023-03-31 09:11 AM
  • Liked Using Multiple Custom Credentials on the same door for David_Kendrick. β€Ž2023-02-14 07:45 AM
  • Posted Changing a Doors Door Type based on Arm State of the Area on Building Automation Knowledge Base. β€Ž2021-09-01 01:53 AM
  • Liked How to control an output with one or more inputs. for Product_Support. β€Ž2021-06-07 04:41 AM
  • Posted Assigning an OSDP Reader to an Elevator on Building Automation Knowledge Base. β€Ž2021-04-16 11:22 AM
  • Liked Event Server Crashing for Roger_Bently. β€Ž2021-02-23 01:08 PM
  • Posted Verifying if Windows Authentication is Enabled on Building Automation Knowledge Base. β€Ž2021-01-10 04:08 PM
  • Liked Decommissioning Continuum IOU modules for AbeMeran. β€Ž2020-11-16 09:44 AM
  • Liked Security Expert Web Operator Licenses for David_Kendrick. β€Ž2020-09-11 09:56 AM
  • Posted Security Expert Reader Formats are Greyed Out on Building Automation Knowledge Base. β€Ž2020-06-24 10:48 AM
  • Posted Security Expert readers and displaying Mifare CSN on Building Automation Knowledge Base. β€Ž2020-06-24 06:09 AM
  • Posted Security Expert Databases Schemas on Building Automation Knowledge Base. β€Ž2020-05-13 04:43 PM
  • Posted Security Expert Reporting Service not Communicating with the Monitoring Station on Building Automation Knowledge Base. β€Ž2020-03-19 11:07 AM
  • Posted Locating the SP-C in the middle of the RS-485 daisy chain. on Building Automation Knowledge Base. β€Ž2019-07-23 07:05 PM
  • Posted Changing Security Expert readers from RS-485 to Wiegand on Building Automation Knowledge Base. β€Ž2019-07-11 09:52 PM
  • Posted Security Expert controller is online but not fully functional on Building Automation Knowledge Base. β€Ž2019-07-11 09:30 PM
  • Posted Upgrading an SP-C-WEB to an SP-C in the field on Building Automation Knowledge Base. β€Ž2019-04-26 01:19 PM
  • Posted Download Service fails to start after an upgrade to v.4.2.251 on Building Automation Knowledge Base. β€Ž2019-01-04 12:15 PM
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