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Alan_Wood
Alan Wood
Admiral
β€Ž2025-05-08
340
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191
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144
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Alan_Wood
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Access Expert Bosch User Sync Import Configuration is not updating

IssueThe Access Expert Bosch integration User sync stopped working whereas previously the Users and their passcodes from the Bosch Panel could be brou...
Knowledge Center icon_circle Building Automation Knowledge Base
294 0 0

2025-01-28 08:47 AM

Alan_Wood
/html/rank_icons/Admiral.png Alan_Wood /html/rank_icons/SUPPORT-rank.png

Replacing an SP-C or Web controllers - Expanders or Readers

WarningHazard of Electric Shock: Remove all power from all devices before removing any covers or doors of the system. Disconnect power at the device a...
Knowledge Center icon_circle Building Automation Knowledge Base
293 1 0

2025-01-22 09:06 AM

Alan_Wood
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Replacing the Security Expert Server

WarningPotential for Data Loss: The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. ...
Knowledge Center icon_circle Building Automation Knowledge Base
395 1 0

2025-01-22 08:57 AM

Alan_Wood
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Security Expert SQL Express Purging Access Events

WarningPotential for Data Loss: The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. ...
Knowledge Center icon_circle Building Automation Knowledge Base
385 1 0

2025-01-15 10:38 AM

Alan_Wood
/html/rank_icons/Admiral.png Alan_Wood /html/rank_icons/SUPPORT-rank.png

Access Expert Bosch Integration service will not start

IssueAfter installing the Feenics Keep Bosch Service to integrate Bosch panels with Access Expert the service will not startProduct LineEcoStruxure Ac...
Knowledge Center icon_circle Building Automation Knowledge Base
292 1 0

2025-01-15 10:37 AM

Alan_Wood
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Access Expert Cards and Schedules are no longer working

IssueCardholders and door schedules are no longer working and they were yesterdayProduct LineEcoStruxure Access ExpertEnvironmentAccess Expert Hosted ...
Knowledge Center icon_circle Building Automation Knowledge Base
308 1 0

2025-01-15 09:21 AM

Alan_Wood
/html/rank_icons/Admiral.png Alan_Wood /html/rank_icons/SUPPORT-rank.png

Access Expert LDAP integration deactivating cardholders

IssueCardholders are getting automatically changed from Active to Inactive (deactivated).When the LDAP/AD integration is configured to map the Active...
Knowledge Center icon_circle Building Automation Knowledge Base
280 0 0

2024-12-18 09:37 AM

Alan_Wood
/html/rank_icons/Admiral.png Alan_Wood /html/rank_icons/SUPPORT-rank.png

Access Expert Bosch RPS showing Invalid or Missing Hardware Key

IssueAn error may pop up when using Bosch RPS configuration software indicating there is an issue with the hardware key. The Bosch Panel is offline in...
Knowledge Center icon_circle Building Automation Knowledge Base
363 0 0

2024-12-17 08:53 AM

Alan_Wood
/html/rank_icons/Admiral.png Alan_Wood /html/rank_icons/SUPPORT-rank.png

Security Expert Database Table Sizes

IssueIdentifying table sizes is useful when managing Security Expert databasesProduct LineEcoStruxure Security ExpertEnvironmentEcoStruxure Security ...
Knowledge Center icon_circle Building Automation Knowledge Base
605 0 0

2024-10-10 12:08 PM

Alan_Wood
/html/rank_icons/Admiral.png Alan_Wood /html/rank_icons/SUPPORT-rank.png

Security Expert Reader SX-RK-XW usage with Continuum

IssueUsing a Security Expert SX-RK-XW reader to work with ContinuumProduct LineAndover ContinuumEnvironmentContinuum 2.03ACX 5740CX9702CauseIt can be ...
Knowledge Center icon_circle Building Automation Knowledge Base
508 0 0

2024-10-10 12:07 PM

Alan_Wood
/html/rank_icons/Admiral.png Alan_Wood /html/rank_icons/SUPPORT-rank.png

Security Expert Schedules not controlling Doors for start and ending e...

IssueSchedules are not unlocking or locking doors according to the dates and times specified by the scheduled eventsProduct LineEcoStruxure Security E...
Knowledge Center icon_circle Building Automation Knowledge Base
451 0 0

2024-10-10 11:59 AM

Activity Feed
  • Got a Like for Modicon Switch Ordering and RSTP Configuration using EBO with MPX/RPX. β€Ž2025-02-27 09:54 AM
  • Got a Like for Access Expert Permissions by desired action User Groups - Examples. β€Ž2025-02-24 01:28 PM
  • Posted Access Expert Bosch User Sync Import Configuration is not updating on Building Automation Knowledge Base. β€Ž2025-01-28 08:47 AM
  • Got a Like for Replacing an SP-C or Web controllers - Expanders or Readers. β€Ž2025-01-23 06:52 AM
  • Got a Like for Replacing the Security Expert Server. β€Ž2025-01-23 06:51 AM
  • Posted Replacing an SP-C or Web controllers - Expanders or Readers on Building Automation Knowledge Base. β€Ž2025-01-22 09:06 AM
  • Posted Replacing the Security Expert Server on Building Automation Knowledge Base. β€Ž2025-01-22 08:57 AM
  • Got a Like for Security Expert SQL Express Purging Access Events. β€Ž2025-01-16 06:12 AM
  • Got a Like for Access Expert Bosch Integration service will not start. β€Ž2025-01-16 06:09 AM
  • Got a Like for Access Expert Cards and Schedules are no longer working. β€Ž2025-01-16 06:07 AM
  • Posted Security Expert SQL Express Purging Access Events on Building Automation Knowledge Base. β€Ž2025-01-15 10:38 AM
  • Posted Access Expert Bosch Integration service will not start on Building Automation Knowledge Base. β€Ž2025-01-15 10:37 AM
  • Posted Access Expert Cards and Schedules are no longer working on Building Automation Knowledge Base. β€Ž2025-01-15 09:21 AM
  • Posted Access Expert LDAP integration deactivating cardholders on Building Automation Knowledge Base. β€Ž2024-12-18 09:37 AM
  • Posted Access Expert Bosch RPS showing Invalid or Missing Hardware Key on Building Automation Knowledge Base. β€Ž2024-12-17 08:53 AM
  • Liked Access Expert supervised inputs EOL resistor configuration for AbeMeran. β€Ž2024-10-17 06:14 AM
  • Posted Security Expert Database Table Sizes on Building Automation Knowledge Base. β€Ž2024-10-10 12:08 PM
  • Posted Security Expert Reader SX-RK-XW usage with Continuum on Building Automation Knowledge Base. β€Ž2024-10-10 12:07 PM
  • Posted Security Expert Schedules not controlling Doors for start and ending events on Building Automation Knowledge Base. β€Ž2024-10-10 11:59 AM
  • Liked Replacement controller unable to be brought online for AdamSteele. β€Ž2024-10-09 06:53 AM
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