Welcome to the new Schneider Electric Community

It's your place to connect with experts and peers, get continuous support, and share knowledge.

  • Explore the new navigation for even easier access to your community.
  • Bookmark and use our new, easy-to-remember address (community.se.com).
  • Get ready for more content and an improved experience.

Contact SchneiderCommunity.Support@se.com if you have any questions.

Close
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
84322members
353483posts

New SCADAPACK 334E Configuration Corrupt Error

Remote Operations Forum

Collaborate and share knowledge on the extensive range of remote systems and devices, including SCADA radios and RTUs, on the Schneider Electric Exchange Remote Operations (formerly SCADA & Telemetry) forum. From commissioning SCADA integration devices and software, to enhancing existing installations or troubleshooting, connect with a global community of experts and users. Subscribe today.

KhokanMia
Crewman
Crewman
0 Likes
2
601

New SCADAPACK 334E Configuration Corrupt Error

Hi,

I am new to the Scada pack RTU. I have seen couple of videos to get started with 334E RTU. But I have encountered error Below are the images:

 

What is the problem and what should I do?

ErrorImg_001.PNGErrorImg_002.PNG

2 Replies 2
BevanWeiss
Spock
Spock
0 Likes
0
595

Re: New SCADAPACK 334E Configuration Corrupt Error

Do you have a valid configuration in the RTU?

Configuration Corrupt would make complete sense if it was 'empty' i.e. unconfigured.  Or if you downloaded a configuration into it that was indeed corrupt (i.e. not valid).

 

The Function Code not implemented I'd probably just ignore until you get rid of the Configuration Corrupt.


Lead Control Systems Engineer for Alliance Automation (VIC).
All opinions are my own and do not represent the opinions or policies of my employer, or of my cat..
Joel_Weder
Commander Commander
Commander
0 Likes
0
585

Re: New SCADAPACK 334E Configuration Corrupt Error

Bevan's reply may have contained enough information to lead you to a solution. If not, however, please feel free to contact our Technical Support team. When you do, make sure you give them as much information as possible. Eg:

- RTU model

- Firmware in the RTU

- Any logic or E Configurator configuration already in the RTU

- Logic or config file you were attempting to load into the RTU

- And the same error screen capture you posted here

 

You can contact our Tech Support team using either of these two methods:

Phone:  1-888-226-6876

Email:  supportTRSS@se.com

 

Joel Weder
Remote Operations Specialist
Schneider Electric