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Who is supporting LayoutFAST and this User Group?

LayoutFAST User Group Forum

The LayoutFAST User Group is a place where Specifiers, Contractors, and Panel Builders share their User experience with the tool and ask Schneider Electric experts questions to solve their issues.

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JeffMMiller
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Who is supporting LayoutFAST and this User Group?

LayoutFAST is supported by several teams, each with their own set of skills and experiences to help you.

 

  • Development Team:  These are the software developers of LayoutFAST and several other design tools. They support issues with the tools themselves (support tickets). They are mainly accessed through the support ticket system within LayoutFAST but are also active here. They like feedback on the tool to help improve its ease of use and features. They also form customer test groups who provide feedback on beta versions of new features before they are released. Feedback can be provided by posting and labeling "Feature Request" or by filling out one of our several surveys...
  • Expert-2-Expert Team for Electrical Distribution:  These are the electrical distribution subject matter experts who also provide application support on our portals for engineers, designers & specifiers via chat, phone, email and our NEMA Electrical Engineers & Designers Forum. They are also LayoutFAST power users and active within this user group.  They can help route your questions to the appropriate resource if they can't answer themselves.
  • Product Offer Teams:  LayoutFAST has many of our product's information as BIM objects, datasheets, specs, etc.  Product Offer experts are available to answer specific questions related to the product information and object configuration within LayoutFAST.
  • Schneider Electric and our Partners:  Schneider Electric and our Partners use LayoutFAST too. This user group allows them to share their knowledge and experience for all to benefit.
  • Community at Large:  LayoutFAST is a game changing tool for design efficiency. Upcoming feature releases will only strengthen its usefulness. There are many who have been using this tool for years and can lend their advice to this community.

 

I hope this insight into our design tool helps you be engaged more with us and this community.

 

Jeff M. Miller, P.E. | Manager - US Specifier Channel

Connect with me on Linked In

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Re: Who is supporting LayoutFAST and this User Group?

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Re: Who is supporting LayoutFAST and this User Group?

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