EcoStruxure Power Design Forum
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Posted: 2021-09-23 06:43 AM
Hi,
I upgrade the OS of my PC from Windows 7 to Windows 10 Pro 64 Bits.
After installed Ecodial 4.9.7 (the lastest) i get an error when launching: "Fatal error - System level exception thrown". What could be? It works fine with Windows 7.
Posted: 2021-09-24 01:54 AM
Hello Giulius,
Thanks for your confirmation, that the application is working fine now.
Yes the .NET Framework is essential for the Ecodial application to work well.
Thanks for using and exploring the application.
Regards,
Team - Ecodial and Expert Support
Posted: 2021-09-23 08:26 AM
Solved! I installed Framework 3.5 and the program runs fine.
Sorry
Posted: 2021-09-24 01:54 AM
Hello Giulius,
Thanks for your confirmation, that the application is working fine now.
Yes the .NET Framework is essential for the Ecodial application to work well.
Thanks for using and exploring the application.
Regards,
Team - Ecodial and Expert Support
Posted: 2022-07-18 07:54 AM
Hello ,
I have a same problem with my new PC THINKPAD T14s
I have instaled the EcoStruxure Power Design - Ecodial 4.9.7 today and when i run the software i have this message
Posted: 2022-07-18 09:57 PM
Hello
Greetings for the day.!
Thanks for reach us through the FORUM
Scenario 1:
For the good working of EcoStruxure Power Design - Ecodial, the .Net Framework is essential. So kindly please check the availability of the .Net framework at your New PC.
If not available, then kindly please install the same.
Scenario 2:
In some computers, the same should be already available and needs to be enabled.
As explained here…from the control panel.
Enable .NET 3.5 from Control Panel
Please feel free to comeback to the forum; if the provided suggestions are not meeting/resolving your situations.
Thanks & Regards,
Team - Ecodial Expert Support
Posted: 2022-07-20 03:32 AM
Hello Mr. Mebrouk,
Greetings for the day! and sorry to followup.
We hope, with the provided suggestions; you were able to overcome the situation.
Regards,
Team-Ecodial Expert Support.
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