JACE-8000 Backup and Restore Guide (With Serial Shell Jace 8000 Content)

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In the JACE-8000 Backup and Restore Guide, you’ll find topics like Serial Shell Jace 8000 guidance, in addition to descriptions for how to create USB backups and restore them to your JACE 8000 controller. Also included are instructions for recovering factory defaults (Jace 8000 factory resets), and safely shutting down a controller.

Product Line

TAC IA Series

Table of Contents

Contents Preface – 5

About this Guide – 5

Document change log – 5

Related documentation – 6

Chapter 1

USB backup and restore – 7

Creating a USB backup – 7

Restoring from a USB backup – 9

Restoring factory defaults – 11

Resetting platform credentials – 13

Shutting down the controller – 15

Chapter 2

Reference information – 17

Platform and station backup options – 17

Restore options – 17

Shutdown operations – 18

Excerpts

“For any JACE-8000 that is converted to run NiagaraAX, the USB Backup/Restore function is not supported and USB Connector 1 (for thumb drive) is disabled. USB Connector 2 for serial shell connections is still enabled in theJACE-8000 running NiagaraAX. And although holding down the Backup button during power up/boot up still functions to initiate a factory recovery image, it restores the controller to its factory ship state which is N4.1 or later. You must repeat the conversion procedure to get it to AX-3.8U1.” – Page 12

“Resetting platform credentials is accomplished via a multi-stage process that involves using serial shell software plus contacting your Support channel, and interacting with Tridium in order to initiate a secure method of validating that you (the serial shell user) are authorized to reset the platform credentials and system passphrase.” – Page 13

“For any JACE-8000 that is converted to run NiagaraAX, the USB Backup/Restore function is not supported and USB Connector 1 (for thumb drive) is disabled. USB Connector 2 for serial shell connections is still enabled in theJACE-8000 running NiagaraAX. And although holding down the Backup button during power up/boot up still functions to initiate a factory recovery image, it restores the controller to its factory ship state which is N4.1 or later. You must repeat the conversion procedure to get it to AX-3.8U1.” – Page 29

“In Niagara 4.7U1 and later, the presence of a USB device inserted in the USB backup/restore port prevents you from accidentally launching the factory defaults recovery process while attempting to restore a backup. If a USB device, of any type, is inserted in the backup/restore port, then recovery is skipped. Consequently, when factory defaults recovery is desired, no USB device can be inserted in the USB port.” – Page 7