Welcome to the new Schneider Electric Community

It's your place to connect with experts and peers, get continuous support, and share knowledge.

  • Explore the new navigation for even easier access to your community.
  • Bookmark and use our new, easy-to-remember address (community.se.com).
  • Get ready for more content and an improved experience.

Contact SchneiderCommunity.Support@se.com if you have any questions.

Close
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
84323members
353488posts

Error message like this

Ask the Community

New users can ask questions related to our Communities, get tips and tricks on posting and commenting in forums, and solving challenges.

Solved
potato
Ensign
Ensign
0 Likes
9
2949

Error message like this

Tags (1)

Accepted Solutions
CraigEl
Administrator Administrator
Administrator
0 Likes
4
2766

Re: Report Error message

I can't tell very much from a screen shot. But as a first step you should run the SBO Reports Agent Configuration Tool from the community.

 

If you don't have access to this then you should contact your local Schneider Electric team to request the correct access to the Community.

See Answer In Context

Tags (1)
CraigEl
Administrator Administrator
Administrator
0 Likes
1
2749

Re: Report Error message

It looks like a strange path, I'd expect to see backslash (\) characters in the path. It seems like it might be something strange due to Operating System language.

 

It may also be permissions are you installing as an Administrator?

 

I suggest that you contact your local Schneider Electric Support organization to get assistance.

See Answer In Context

Tags (1)
9 Replies 9
CraigEl
Administrator Administrator
Administrator
0 Likes
8
2944

Re: Error message like this

I don't see any images!

 

However please start by letting us know how you have configured the system:

 

Are the ES and reports server on different computers or the same?

Did you run the reports preparation tool before installing reports?

What are the Operating systems and SQL versions?

 

I don't see that you have access to our forums, are you a Schneider Electric Partner? If you aren't then you should contact your local Schneider Electric technical support organization.

Tags (1)
potato
Ensign
Ensign
0 Likes
7
2868

Re: Error message like this

Re-use the ES and report servers on different computers?
Answer: ES Server and Report Server are the same PC.
Run the report preparation tool before installing the report. 
answer:No
What is the Operational and SQL version?
Answer: The operating system is Windows 7 32 bit and the SQL version is 2012.
Tags (1)
CraigEl
Administrator Administrator
Administrator
0 Likes
6
2862

Re: Error message like this

Since you once again have refused to answer the question about you being a Schneider Electric Partner or an end user, I can only assume that you are not a a Schneider Electric Partner. You should contact your local Schneider Electric technical support organization for further assistance.

Tags (1)
potato
Ensign
Ensign
0 Likes
5
2776

Report Error message

We are partners. I have the code,

Question: Please tell me why you are getting this error message

레포트 오류.png

Tags (1)
CraigEl
Administrator Administrator
Administrator
0 Likes
4
2767

Re: Report Error message

I can't tell very much from a screen shot. But as a first step you should run the SBO Reports Agent Configuration Tool from the community.

 

If you don't have access to this then you should contact your local Schneider Electric team to request the correct access to the Community.

Tags (1)
potato
Ensign
Ensign
0 Likes
2
2757

Re: Report Error message

Can I see why the error pops up when I install Enterprise Centralbandicam 2020-08-14 10-02-58-790.jpg

Tags (1)
CraigEl
Administrator Administrator
Administrator
0 Likes
1
2750

Re: Report Error message

It looks like a strange path, I'd expect to see backslash (\) characters in the path. It seems like it might be something strange due to Operating System language.

 

It may also be permissions are you installing as an Administrator?

 

I suggest that you contact your local Schneider Electric Support organization to get assistance.

Tags (1)
potato
Ensign
Ensign
0 Likes
0
2712

Re: Report Error message

The report was installed while connecting the Internet LAN line and entering a static IP.
Question Are the reports and Internet static IPs related?

 

Tags (1)
potato
Ensign
Ensign
0 Likes
0
2701

Re: Report Error message

Version is 2.0
There is one Enterprise Server PC and one Report Server PC.
You have installed a web report server.
ink https://community.exchange.se.com/t5/Building-Automation-Knowledge/Unable-to-log-in-to-the-report-server-via-a-web-browser/ta-p/4288 
Can I connect it as it hangs
Additional Questions Can the Enterprise be used with a 3-month license?
 


 

Tags (1)