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Alarm sounds in niagara workbench but not in alarm console

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WLong1234
Crewman
Crewman

Alarm sounds in niagara workbench but not in alarm console

I'm trying to set up an alarm sound for the alarm console in Tridium. I have the sounds enabled and the default sound file loaded. When I send a test alarm, I get the sound in Workbench, but when I refresh the alarm console in my browser, we don't hear any sound. Is there a way to fix this?

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Jean_Commeignes
Administrator Administrator
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Re: Alarm sounds in niagara workbench but not in alarm console

Hello Bill, 

Not sure what Schneider Electric Software you refer to.

Mentioning Niagara, I tend to believe it is a BMS software your issue is related to, isn't it?

 

In this case, I would strongly advise you to check in our Building Automation Knowledge Base if your issue wouldn't be documented.
https://community.exchange.se.com/t5/Building-Automation-Knowledge/tkb-p/knowledge-base_public 

 

Best

 

Jean COMMEIGNES
Exchange Community Manager for Power & Building
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