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Citect SCADA error setelah running sekitar 2 jam

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A support forum for AVEVA Plant SCADA (formerly Citect SCADA). Share new and exciting product information, connect, learn, and collaborate with the ecosystem of Plant SCADA Users. AVEVA Plant SCADA a reliable, flexible and high-performance Supervisory Control and Data Acquisition software solution for industrial process customers. This forum is to connect, share, learn and collaborate new and exciting product information. Feel free to join and share to your Ecosystem of Plant SCADA Users.

YunusHadi_S
Ensign
Ensign
0 Likes
10
3441

Citect SCADA error setelah running sekitar 2 jam

Para suhu schneider, kami mengalami kendala di lapangan, bahwa CItect SCADA error setelah running sekitar 2 jam, citect mengalami stuck kemudian perlu di restart agar bisa running lagi. Error yang muncul seperti gambar terlampir.

 

"Runtime Manager

The Citect process (Client) has completed generating an exception report. Please contact Citect support for assistance.

CitectSCADA.RuntimeManager"

 

citect error.jpg

 

Mohon pencerahannya

 

10 Replies 10
Oncom
Commander
Commander
0 Likes
9
3439

Re: Citect SCADA error setelah running sekitar 2 jam

Kemungkinan nya bisa banyak ini...

Memory (RAM) yg dipake berapa?

Kemudian coba cek crash log​ nya ada jejak terakhir gak kenapa ny.

YunusHadi_S
Ensign
Ensign
0 Likes
8
3437

Re: Citect SCADA error setelah running sekitar 2 jam

RAM sudah diupgrade jadi 12 GB, tapi masi error aja, log file nya belum ketemu euy, ada dimana ya lokasinya ?

GY_BU
Lt. Commander
Lt. Commander
0 Likes
7
3436

Re: Citect SCADA error setelah running sekitar 2 jam

macam error log nya ada di tiap file berikut :

 

ini link nya (https://www.citect.schneider-electric.com/webhelp/vijeo720/Content/Log_Files.html)

 

coba cek di debug

YunusHadi_S
Ensign
Ensign
0 Likes
6
3434

Re: Citect SCADA error setelah running sekitar 2 jam

Saya sudah dapat error log, tapi ngga mengerti dimana penyebab errornya, berikut dibawah ini link untuk download error log nya. Mohon untuk dibantu

 

https://drive.google.com/file/d/1-WGOS6ejjJoB_KYysqSu7mOtduPneWnW/view?usp=sharing

YunusHadi_S
Ensign
Ensign
0 Likes
5
3433

Re: Citect SCADA error setelah running sekitar 2 jam

berdasarkan yang saya amati keterangan penyebabnya adalah :

 

Operator new failure detected for size 3048540

 

tapi ngga ngerti maksudnya apa

Oncom
Commander
Commander
0 Likes
0
3431

Re: Citect SCADA error setelah running sekitar 2 jam

@YunusHadi_S  ini pake SQL juga di cicode ya?

Oncom
Commander
Commander
0 Likes
3
3430

Re: Citect SCADA error setelah running sekitar 2 jam

@YunusHadi_S  ini yang error semua citect (IOserver dll) atau hanya Client nya saja ya?

YunusHadi_S
Ensign
Ensign
0 Likes
2
3428

Re: Citect SCADA error setelah running sekitar 2 jam

@Oncom Iya, ada SQL di Cicode nya, yang error client nya

Oncom
Commander
Commander
0 Likes
1
3426

Re: Citect SCADA error setelah running sekitar 2 jam

@YunusHadi_S   ini kemungkinan ada error di cicode nya terkait SQL atau lainnya.

pemanggilan SQL nya dibuat di graphics atau pake apa ya? ini juga sepertinya ada kesalahan script lupa di close connection nya ke SQL.

YunusHadi_S
Ensign
Ensign
0 Likes
0
3424

Re: Citect SCADA error setelah running sekitar 2 jam

Pemanggilan SQL di buat d graphics mas, Terus untuk reportnya pakai excel mas, jd ini pun ambil data dr sql server. Sql server sebagai jembatan read write data.