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APC UPS for Home and Office Forum

Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.

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APC UPS for Home and Office Forum

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MBlackman
MBlackman

APC UPS Model BX1500M

I have installed a new unit. The non-battery backup side functions, while the battery backup side does not provide power output. The battery was initially removed and reinstalled according to the insta...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
55 0 3
Latest Reply: Teken

Chip1
Chip1

Recycle APCRBC110 battery

I recently replaced the battery in my BE550G UPS. I followed the instructions to recycle the old battery. I printed a label and dropped it off at FedEx. The package with the battery was just returned t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
32 0 1
Latest Reply: Teken

Niel
Niel

Smart UPS - cant register product

Hi, bought a Smart UPS today, but it doesnt want to accept the ID and Product key. Network is stable and working.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
22 0 1
Latest Reply: Teken

MikeInMA
MikeInMA

SmartUPS C1000 code L.01 on display

I have a SmartUPS C1000 that is displaying code L.01 on the front panel - the UPS seems to be working normally otherwise. What does this code mean - I cannot find reference to it in the owners manual ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
9696 0 7
Latest Reply: Teken

seth.cook
/html/rank_icons/Crewman.png seth.cook

Feature Request - Ability to Schedule UPS Self-Tests at Specific Times

The current design of APC Smart-UPS self-tests only allows interval-based execution (e.g., every 14 days) starting from the last power-on event. There is no option to schedule tests at a specific time ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
51 0 3
Latest Reply: Teken

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

PowerChute software won't complete update.

When I try to check for updates to PowerChute Personal Edition software I receive a message to check my internet connection, yet here I am, on the internet, in this support forum. What gives?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
2139 0 7
Latest Reply: grimix

SteveBlack93
SteveBlack93

how do i factory reset a SYMIM3 MIM

Hi there, We have a number of APC Symmetra UPS and one colleague thinks it has failed and asked if we can reset one on our testbed and send it to him. I am mindful of making sure his APC UPS does not t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
14 0 0

2025-11-17

TUFFDEC
TUFFDEC

Powerchute Software

I feel the PowerChute Software used to monitor my UPS and Devices is really old and antiquated! Does anyone else think the same ? Think it's long past time for something new and modern as far as Softwa...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
180 0 5
Latest Reply: Teken

jb_dk
/html/rank_icons/Crewman.png jb_dk

Connecting 1 UPS to two PDUs with C19/C20 cables, best practice?

Dear forum, At work we have an APC UPS for our servers, currently it feeds (via a manual transfer switch, MTS) a small horizontal managed PDU. Power delivery from UPS to MTS to PDU is via standard C19...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
192 0 5
Latest Reply: jb_dk

vedranf
/html/rank_icons/Crewman.png vedranf

AVR+system event flashing on BR1500G

Hi, I recently bought APC Back BR1500G-GR, 1500VA, 865W. Since day one AVR+system event icons start to flash couple times a day along with 3 irritating beeps every minute. Manual says nothing about thi...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
187 0 8
Latest Reply: Teken

Dantes
/html/rank_icons/Crewman.png Dantes

BE500G3 stops randomly but no power outtage

I recently purchased the BE500G3 on Amazon. Intermittently, and without any power outages or fluctuations, the unit unexpectedly shuts off power to the connected devices and starts beeping. I only have...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
172 0 5
Latest Reply: Teken

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