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M3SR-EC DOES NOT START UP

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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BillP
Administrator Administrator
Administrator
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289

M3SR-EC DOES NOT START UP

This question was originally posted by Ahmet on APC forums on 4/29/2016


Is there any solution without swap? No power output or no main voltage? 


Accepted Solutions
BillP
Administrator Administrator
Administrator
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0
289

Re: M3SR-EC DOES NOT START UP

This reply was originally posted by Bill on APC forums on 4/29/2016


Hi,

You should review the troubleshooting step in the User's Guide and after reviewing the step you determine the unit is faulty you should contact local support for a replacement if the unit is under warranty. 

See Answer In Context

3 Replies 3
BillP
Administrator Administrator
Administrator
0 Likes
0
290

Re: M3SR-EC DOES NOT START UP

This reply was originally posted by Bill on APC forums on 4/29/2016


Hi,

You should review the troubleshooting step in the User's Guide and after reviewing the step you determine the unit is faulty you should contact local support for a replacement if the unit is under warranty. 

mtho_apc
Cadet
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0
289

Re: M3SR-EC DOES NOT START UP

This was originally posted on APC forums on 2/7/2019


Hi! I have the same problem here. The user guide did not solve my problem. Is there a phone number for support ?

Regards.

BillP
Administrator Administrator
Administrator
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0
289

Re: M3SR-EC DOES NOT START UP

This reply was originally posted by Thomas on APC forums on 2/7/2019


Hi Michael,

The tech support phone number in France is 0825 012 999.

Regards,

Tom