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problem with security certificate

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

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BillP
Administrator Administrator
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199

problem with security certificate

This question was originally posted by Paris on APC forums on 3/10/2011


i'm using powerchute business 9 (agent only) with one smart-ups SUA1000I
and i'm getting a certificate error every time i open powerchute.

i can continue by clicking "Continue to this website (not recommended)" ,but it is very annoying.

is there a workaround to this?

sytem is a i7 with windows7 ultimate 64-bit with internet explorer 9 RC 64-bit. (ie9 32-bit does the same)

i uninstalled and reinstalled powerchute but it didn't help.
certificate errors are also related to a wrong date/time but mine is ok.

Message was edited by: tdriver


Accepted Solutions
BillP
Administrator Administrator
Administrator
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0
199

Re: problem with security certificate

This reply was originally posted by Angela on APC forums on 3/10/2011


i'll have to check. PCBE generates the cert based on the hostname of the server so it doesnt know what that is until it installs. does the browser let you install the certificate? i heard of a workaround with editing some keystore or something but i am not sure about how to do that.

See Answer In Context

5 Replies 5
BillP
Administrator Administrator
Administrator
0 Likes
0
199

Re: problem with security certificate

This reply was originally posted by Angela on APC forums on 3/10/2011


🙂 happy to help

BillP
Administrator Administrator
Administrator
0 Likes
0
200

Re: problem with security certificate

This reply was originally posted by Angela on APC forums on 3/10/2011


i'll have to check. PCBE generates the cert based on the hostname of the server so it doesnt know what that is until it installs. does the browser let you install the certificate? i heard of a workaround with editing some keystore or something but i am not sure about how to do that.

BillP
Administrator Administrator
Administrator
0 Likes
0
199

Re: problem with security certificate

This reply was originally posted by Paris on APC forums on 3/10/2011


you gave me an idea thanks,

i manually installed a certificate in
"place all certificates store based on the type of certificate"
then
"select certificate store"
to
trusted root certificate authorities-->local computer

that's it.

i don't even need to enter the username and password anymore....great.

BillP
Administrator Administrator
Administrator
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0
199

Re: problem with security certificate

This reply was originally posted by Paris on APC forums on 3/10/2011


here all the steps for reference.

in the log on window:

right click->properties->certificates->install certificates->next->
manually
place all certificates in the following store->browse
"click" show physical stores
"select" trusted root certificate authorities-->local computer
"click" ok.

btw.
i need to enter the password again,but at least i fixed the original problem.

Message was edited by: tdriver

seoerming1_apc
Lieutenant JG
Lieutenant JG
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199

Jeremy Scott

This was originally posted on APC forums on 3/23/2011


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