Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Join our "Ask Me About" community webinar on May 20th at 9 AM CET and 5 PM CET to explore cybersecurity and monitoring for Data Center and edge IT. Learn about market trends, cutting-edge technologies, and best practices from industry experts.
Register and secure your Critical IT infrastructure

powerchute network shutdown, can not connect to vcenter

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
  • powerchute network shutdown, can not connect to vcenter
Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
BillP
Administrator BillP Administrator
5060
voidstar_apc
Janeway voidstar_apc
196
Erasmus_apc
Sisko Erasmus_apc
112
TheNotoriousKMP_apc
Sisko TheNotoriousKMP_apc
108
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to APC UPS Data Center & Enterprise Solutions Forum
Solved
Anonymous user
Not applicable

Posted: ‎2021-06-28 10:44 PM . Last Modified: ‎2024-03-14 04:03 AM

0 Likes
1
2664
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-28 10:44 PM . Last Modified: ‎2024-03-14 04:03 AM

powerchute network shutdown, can not connect to vcenter

Hi,

i have installed the vm powerchute network shutdown, when i try to make connection to vcenter server i get the message: Could not connect to the vCenter Server over the network. I use the user i use to connect with vsphere client.

Vmware: 5.0

networkshutdown: 3.1

Regards

Labels
  • Labels:
  • UPS Management Devices & PowerChute Software
  • Tags:
  • networkshutdown
  • PowerChute
  • vcenter
Reply

Link copied. Please paste this link to share this article on your social media post.

  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-28 10:44 PM . Last Modified: ‎2024-03-14 04:03 AM

0 Likes
0
2660
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-28 10:44 PM . Last Modified: ‎2024-03-14 04:03 AM

Sebastian,

That error indicates PCNS cannot find vCenter using the IP address or domain name provided. If using the domain name try using the IP address. If using the IP address test to see if PCNS VM can ping the address and verify that no other system is using or has used the IP address assigned to vCenter Server.

We have 2 Kbases the might help FA177754 and FA214252 and there is an interface that you can use on vCenter Server called the Managed Object Browser that allows you to check if everything is set-up correctly or if there are problems. It can be accessed via https:///mob. You need to log in as a VMware admin.


To check if vCenter Server IP/Hostname/FQDN can be located by what is stored in pcnsconfig.ini for vCenter Server.
Once in MOB. you need to click on the Content Link. Once in the Content Link, click on the SearchIndex link.
If you have added vCenter Server using the IP address - select FindByIP
In the FindByIP screen, clear the value under datacenter, enter the IP address and set vmSearch boolean "true".
Click Invoke Method.


If the IP address is found in the Inventory you should get a return value and a ManagedObjectReference which will show the VM (the VM name will appear beside it - note that this is the name as it appears in the vCenter Server Inventory, it may not be the same as the IP/FQDN.).


You can click on the MOR reference link for or more information about the VM (if its found). When you get the MOR value back make sure this is the VM that the vCenter Server VM  is supposed to be not some other VM that is still present in the Inventory but powered off.


If you added the vCenter Server using the FQDN instead of the IP you use the FindByDNSName function instead.
If the VM cannot be found the MOR value will report back as VOID.

See Answer In Context

Reply

Link copied. Please paste this link to share this article on your social media post.

Reply 1
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-28 10:44 PM . Last Modified: ‎2024-03-14 04:03 AM

0 Likes
0
2661
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-28 10:44 PM . Last Modified: ‎2024-03-14 04:03 AM

Sebastian,

That error indicates PCNS cannot find vCenter using the IP address or domain name provided. If using the domain name try using the IP address. If using the IP address test to see if PCNS VM can ping the address and verify that no other system is using or has used the IP address assigned to vCenter Server.

We have 2 Kbases the might help FA177754 and FA214252 and there is an interface that you can use on vCenter Server called the Managed Object Browser that allows you to check if everything is set-up correctly or if there are problems. It can be accessed via https:///mob. You need to log in as a VMware admin.


To check if vCenter Server IP/Hostname/FQDN can be located by what is stored in pcnsconfig.ini for vCenter Server.
Once in MOB. you need to click on the Content Link. Once in the Content Link, click on the SearchIndex link.
If you have added vCenter Server using the IP address - select FindByIP
In the FindByIP screen, clear the value under datacenter, enter the IP address and set vmSearch boolean "true".
Click Invoke Method.


If the IP address is found in the Inventory you should get a return value and a ManagedObjectReference which will show the VM (the VM name will appear beside it - note that this is the name as it appears in the vCenter Server Inventory, it may not be the same as the IP/FQDN.).


You can click on the MOR reference link for or more information about the VM (if its found). When you get the MOR value back make sure this is the VM that the vCenter Server VM  is supposed to be not some other VM that is still present in the Inventory but powered off.


If you added the vCenter Server using the FQDN instead of the IP you use the FindByDNSName function instead.
If the VM cannot be found the MOR value will report back as VOID.

Reply

Link copied. Please paste this link to share this article on your social media post.

Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of