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noise is normal

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

Riti
Crewman
Crewman
0 Likes
2
533

noise is normal

Hi,
Recently I bought a STM1000l,


When the batteries are at 100%, the noise start and it's go ahead every 20 seconds.
It is possible to hear it also when the smart UPS is off, but with the current attached.
Is there anyone with this model? is there this noise?

The seller has sent another ups, but there is the same noise..

 

what to do? Need a help

https://koows.com/

Thanks

Tags (1)
2 Replies 2
BillP
Administrator Administrator
Administrator
0 Likes
0
529

Re: noise is normal

@Riti,

 

Sorry for the inconvenience. You should contact local Schneider Electric Technical Support for assistance. 

 

Local support contact information will be found at this link.

https://www.apc.com/us/en/support/contact-us/index.jsp

You may need to change the region in the upper left of the contact us web page. 

Tags (1)
Riti
Crewman
Crewman
0 Likes
0
475

Re: noise is normal

Hi

Thanks for solving my problem and for sharing the link:

https://www.apc.com/us/en/support/contact-us/

koows/refresh/

 

Tags (1)