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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

Symmetra LX UPS: The output power is turned off.

Hello, we have Symmetra LX 16000 UPS. There are 3 power modules 4kVA, 2 intelligence modules and 4 battery modules.The load is just about 56%. About UPS Model: Symmetra LX 16000 Position: TO...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1253 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

2200 va noise

greetings. I own a pair of smart ups 2200 va. A storm recently rolled through during the night. Now the ups is making a hum that goes away after I press the white switch in the back of the ups, but rea...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
608 0 1
Latest Reply: BillP

Anonymous user
Anonymous user

How to connect AP7553 PDU to SURT20KRMXLI UPS

Hi, I need to buy 2 two PDUs for a SURT20KRMXLI APC UPS (https://www.apc.com/shop/uk/en/products/APC-Smart-UPS-RT-20kVA-RM-230V/P-SURT20KRMXLI), which has 8 x C19 output connectors an 1 x hard wire 3-...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
757 0 0

2021-06-28

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Questions about single-phase Automatic Transfer Switches (ATS) (AP7750...

First let me state that I'm not sure, which forum section to post this, so if this is in the wrong place, please move the post and/or advise me, where to repost this. Recently my 2-year old SMT1500C st...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3634 0 9
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Exact cable(s) to connect Smart-UPS 1500C (SMC1500C) for Powerchute

I am responsible for a server powered through a Smart-UPS 1500C (SMC1500C) and I do not have any cables which work. That is, when I try and connect to a server and install Powerchute (9.5?), the insta...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1362 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

APC SRT1500 - Com. Error

Our new UPS type APC SRT1500 shows a red screen with the following warning message directly at start-up: SKqR44E%2BpdXUYfiLreBMIw%3D%3D&Rest-Api-Key=d3Bhc3F1aWw6NjM3MzU2MWEtNzYzMC00OTc5LTkyMTAtOTJj...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
895 0 1
Latest Reply: BillP

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

APC SMT2200RM2U

We have a SMT2200RM2U installed at one of our work sites. We noticed today that it was powered off. We attempted to power it on but after a few seconds it would say "Output off by software" and immedia...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1122 0 2
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Replaced battery and now stuck in self test, sees no batteries install...

Hello, I replaced the batteries in a SUA2200 and now the UPS sees no batteries installed. The status says self test in progress. yqMS24HSR7f7X9UTFHbcJg%3D%3D&Rest-Api-Key=d3Bhc3F1aWw6NjM3MzU2MWE...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1138 0 2
Latest Reply: BillP

Solved
AmirJustin_apc
AmirJustin_apc

SMX1500RM2U w/ 1 SMX48RMBP2U ... additional packs increase charging ra...

I have 1 SMX1500RM2U and 1 SMX48RMBP2U external battery pack, with new batteries. Both are working ok, except the maximum charge rate going into the external battery pack is about 80W. At ~54 V for 4 ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
832 0 1
Latest Reply: BillP

Solved
sdas_apc
/html/rank_icons/Crewman.png sdas_apc

Cannot talk to the UPS using AP9630

Hi there! My first APC in a very long time also fist post in this forum, so my apology in advance, if this has been answered. I recently bought a SMT1000RMI2UC and AP9630 to go in it. They both seem to...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2311 0 2
Latest Reply: sdas_apc

Solved
Anonymous user
Anonymous user

SURT6000 XLT?

Been quite a while since on this Forum - a good thing! However, my SURT6000XLT was recently brought out of storage for a new service and would not boot up. The fault light flashed in sync with a chir...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
851 0 1
Latest Reply: chefash_apc

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