Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Smart-UPS & Symmetra LX | RM 4,611
  • UPS Management Devices & PowerChute Software 2,912
  • Racks, Rack Accessories, & Cooling 955
  • Data Center & Facility 3 Phase UPS 605
  • General Questions & Suggestions 240
  • Getting Started 166
  • Datacenter UPS 130
  • Server Room & Data Center Design Best Practices 106
  • Smart-UPS & Symmetra LX-RM 97
  • Other Environmental Monitoring Products & Questions 47
  • Business Power UPS 36
  • Datacenter Racks & Cooling 27
  • Rack Accessories & Cooling 16
  • Business Power Software & NMC 15
  • Home & Office - UPS & Software 15
  • Datacenter Accessories 14
  • Datacenter Netbotz & Monitoring 9
  • Network Management Card 6
  • Data Center Expert 6
  • Racks 6
  • power monitoring expert 5
  • IT Expert 5
  • Data Center Operation 4
  • Back-UPS & Surge Protectors 3
  • DCIM Support 2
  • apc 2
  • firmware 2
  • UPS 2
  • Home & Office - Accessories 2
  • Product Feedback 2
  • UPS Network Management Card 2
  • SMARTCONNECT 2
  • NetBotz 2
  • EcoStruxure IT Design CFD 1
  • Smart-750 1
  • Smart Design & Engineering 1
  • srt5000 1
  • detected 1
  • AP9210 1
  • Legacy Gateways & Energy Servers 1
  • symmetra 1
  • AP9619 1
  • 240v 1
  • spit phase 1
  • Certicate 1
  • AP7750A 1
  • Datacenter Forum 1
  • managedservices 1
  • dedicatedserver 1
  • managedserver 1
  • Electrical Calculation Tools 1
  • Tips and ideas 1
  • Building Operations 1
  • DDF 1
  • IT Advisor 1
  • Battery life 1
  • Safety 1
  • ssl 1
  • SERVER 1
  • Previous
  • 1 of 6
  • Next
Top Experts
User Count
BillP
Administrator BillP Administrator
5060
voidstar_apc
Janeway voidstar_apc
196
Teken
Kirk Teken
142
View All
Related Products
Thumbnail of EcoStruxure™ IT SmartConnect
Schneider Electric
EcoStruxure™ IT SmartConnect
32
Thumbnail of Smart-UPS
Schneider Electric
Smart-UPS
29
Thumbnail of Uninterruptible Power Supply (UPS)
Schneider Electric
Uninterruptible Power Supply (UPS)
25
Load more

Free

English

Data Center Certified Associate Exam Development Path

Strengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!

4.0
Register Browse SE University

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

APC UPS Data Center & Enterprise Solutions Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
ma-100
ma-100

SmartConnect - Standard Plan

Hi, How do I purchase and setup the standard plan?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
512 0 3
Latest Reply: Teken

Solved
Squirrellee01
Squirrellee01

Back-ups pro gaming not working out of the box

I just purchased the pro gaming UPS (model BGM1500B+US) from Dell. I connected the battery, at that time I did see a small spark when the terminals connected.... Anyway I plugged it in, plugged in the ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
627 0 2
Latest Reply: Squirrellee01

Alkash315
Alkash315

APC RP 102 Air Cooled condenser question

Hello, I have a question regarding the APC RP 102 in-row unit. I know its an old and EOL unit but would like to know what type of condenser is used for this unit (and if a third party condenser can b...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
340 0 1
Latest Reply: Alkash315

munklarsen
munklarsen

AP4421 / AP4421A - Getting Configuration from SNMP

Hi all, I'm sitting here trying to get stuff like DNS servers, NTP configuration etc out via SNMPv1 from these boxes but it does not seem that APC has chosen to include this. Is there any way to get ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
641 0 1
Latest Reply: Teken

sihma
/html/rank_icons/Crewman.png sihma

Bin files for Smart-UPS 5000 ?

Hello, I failed on upgrading UPS Smart-UPS 5000, lost webgui but telnet still works. Level was sumx 3.5.5 and aos 3.5.5 Failed to flash AP9617 card with apc_hw02_aos394_sumx393.exe file ( last fi...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
295 0 0

2024-11-18

Solved
Anonymous user
Anonymous user

ap9617 firmware update questions

Hi. I have implemented a newer AP9617 on 1 of the 2 Symmetra 3000 XL units we have. That AP9617 uses AOS version 3.5.5 and is hardware version A10. I am now looking at updating the older AP9617 which i...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
6307 0 18
Latest Reply: sihma

Alm4
/html/rank_icons/Crewman.png Alm4

BR1500MS immediately dies when AC power cut

4 year old BR1500ms ( Back UPS Pro 1500S ) With load or no load, fully charged UPS dies instantly when the AC power is interrupted. Installed 2 new batteries, fully charged, same result.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1342 0 7
Latest Reply: Teken

pooltime
pooltime

Increase power on time for Powerchute Serial to greater than 3600

How do I set the time on my C1500 to stay on for 90 minutes? It shows that there is 110 minutes available on the unit and the software will only let me set the uptime to 3600 seconds. Thanks
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
177 0 0

2024-11-16

h3r1
h3r1

UPS C1500 smart no power out

hello im just experience my UPS C1500 smart was lost voltage coming out into my device, there are no code error found on display. how to diagnose di condition. i ju
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
160 0 0

2024-11-15

BlueSky
/html/rank_icons/Ensign.png BlueSky

SMX3000RMLV2UNC - Advanced vs. Standard Battery Charging Selection

Hi folks, In getting to know the new to me SMX3000RMLV2UNC, I came across a setting accessed from the UPS's LCD control panel having to do with selecting either an "Advanced" or a "Standard" battery ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
788 0 4
Latest Reply: BlueSky

thorenj
thorenj

smartups 750 front panel plastic clip replacement parts

Hello, The two round white plastic clips which lock the front panel bezel to the front metal plate broke on my smart ups 750. Do you have/sell replacement parts for those? Photo attached. Thank yo...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
836 0 3
Latest Reply: Teken

  • « Previous
    • 1
    • …
    • 76
    • 77
    • 78
    • …
    • 1076
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore