Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Smart-UPS & Symmetra LX | RM 4,611
  • UPS Management Devices & PowerChute Software 2,912
  • Racks, Rack Accessories, & Cooling 955
  • Data Center & Facility 3 Phase UPS 605
  • General Questions & Suggestions 240
  • Getting Started 166
  • Datacenter UPS 130
  • Server Room & Data Center Design Best Practices 106
  • Smart-UPS & Symmetra LX-RM 97
  • Other Environmental Monitoring Products & Questions 47
  • Business Power UPS 36
  • Datacenter Racks & Cooling 27
  • Rack Accessories & Cooling 16
  • Business Power Software & NMC 15
  • Home & Office - UPS & Software 15
  • Datacenter Accessories 14
  • Datacenter Netbotz & Monitoring 9
  • Network Management Card 6
  • Data Center Expert 6
  • Racks 6
  • power monitoring expert 5
  • IT Expert 5
  • Data Center Operation 4
  • Back-UPS & Surge Protectors 3
  • DCIM Support 2
  • apc 2
  • firmware 2
  • UPS 2
  • Home & Office - Accessories 2
  • Product Feedback 2
  • UPS Network Management Card 2
  • SMARTCONNECT 2
  • NetBotz 2
  • EcoStruxure IT Design CFD 1
  • Smart-750 1
  • Smart Design & Engineering 1
  • srt5000 1
  • detected 1
  • AP9210 1
  • Legacy Gateways & Energy Servers 1
  • symmetra 1
  • AP9619 1
  • 240v 1
  • spit phase 1
  • Certicate 1
  • AP7750A 1
  • Datacenter Forum 1
  • managedservices 1
  • dedicatedserver 1
  • managedserver 1
  • Electrical Calculation Tools 1
  • Tips and ideas 1
  • Building Operations 1
  • DDF 1
  • IT Advisor 1
  • Battery life 1
  • Safety 1
  • ssl 1
  • SERVER 1
  • Previous
  • 1 of 6
  • Next
Top Experts
User Count
BillP
Administrator BillP Administrator
5060
voidstar_apc
Janeway voidstar_apc
196
Teken
Kirk Teken
142
View All
Related Products
Thumbnail of EcoStruxure™ IT SmartConnect
Schneider Electric
EcoStruxure™ IT SmartConnect
32
Thumbnail of Smart-UPS
Schneider Electric
Smart-UPS
29
Thumbnail of Uninterruptible Power Supply (UPS)
Schneider Electric
Uninterruptible Power Supply (UPS)
25
Load more

Free

English

Data Center Certified Associate Exam Development Path

Strengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!

4.0
Register Browse SE University

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

APC UPS Data Center & Enterprise Solutions Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

APC UPS SMX1500 firmware update failure - and fixed

Hello, This is posted in the hope that it helps other people with resolving firmware update failures that can otherwise leave the UPS "bricked". I have a SMX1500RMI2UNC (SMX1500 240v, with network car...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
16601 5 14
Latest Reply: tagfire

awrwallace71
awrwallace71

Powerchute Network Shutdown Registration with Network Management Card

Hi there, I have installed a new SmartUPS 1500VA RM2U 230V with a network card (network card is on the LAN etc ok) and can login via the browser link into the configuration etc. I am trying to add cl...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
82 0 0

2025-10-28

sanjivsr
sanjivsr

Chaînage batteries SURT192RMXLBP2 avec UPS SURT15KRMXLx (besoin pack a...

Nous souhaitons obtenir une confirmation officielle de compatibilité/câblage concernant la combinaison suivante : UPS : APC Smart-UPS RT 15 kVA – SURT15KRMXLx Packs batteries déjà en stock : SURT19...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
67 0 0

2025-10-28

BStein_apc
/html/rank_icons/Ensign.png BStein_apc

CustNMC license expiration

Hej Guys, A Customer get information that the subscription for the NMC-card is expiring. The UPS was installed by Schneider directly and also the registration was done by them. I'm wondering what happe...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
112 0 2
Latest Reply: BStein_apc

ausmrfusion
ausmrfusion

AP8959 PDU Terminator

Hi there, I need to get a couple of terminators for an AP8959 PDU and followed @BillP's advice in handful of other posts to call local SE support and request 0W05545A or 0J-0W05545A. They told me t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
233 0 2
Latest Reply: ausmrfusion

PhilSwain
PhilSwain

AP9617/18/19 + Symmetra RM Firmware?

Hello, I tried upgrading with the 9619 firmware that's on the website but I realize now that it's not compatible with our older Symmetra RM system. Does anyone have the most recent firmware for an AP96...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
58 0 0

2025-10-24

YRL_APC
/html/rank_icons/Crewman.png YRL_APC

Detected an unauthorized user attempting to access the SNMP interface ...

Hello, We are getting an alert saying "Detected an unauthorized user attempting to access the SNMP interface from 192.168.X.X" How can we able to whitlist the authorized IP address from the APC web con...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
313 0 1
Latest Reply: Teken

cjulian
cjulian

Limit the frequency of email alerts for Temp/Humidity on a AP9641

I have had this issue for some time now. How do I limit the amount or frequency of email alerts I receive for Temp/Humidity on a AP9641 Network Mgmt Card? It seems to me that I receive an email every...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
168 0 1
Latest Reply: Teken

JanHolemar
JanHolemar

Unable to connect APC UPS to smartconnect

Hello, I am unable to connect APC UPS to smartconnect - message Unable to add device - see screen attached. ID: 28-29-86-B5-04-B2 Product key: 1C-9387-211A-E550 UPS is connected to public network...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
210 0 1
Latest Reply: Teken

AvFersen
/html/rank_icons/Crewman.png AvFersen

pCO webcard for controlling a uniflair ERAC0521A - setup

For the control of a chiller unit “uniflair ERAC0521A”, we have received a management board PCO01**WB0-pCOWeb.The board is connected to the LAN and is accessible.However, there is no management interfa...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
287 0 1
Latest Reply: Hakoven

dumsfr
dumsfr

Unable to update device ... with Boot Monitor, stopping all further pr...

I have an AP9630 in an SRT2200. I am unable to access the NMC via http or https, though ssh is still working. The Firmwareupgrade is failing according to the 'NMC Firmware UPdate Utility', although the...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
694 0 3
Latest Reply: Teken

  • « Previous
    • 1
    • …
    • 6
    • 7
    • 8
    • …
    • 1076
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore