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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

AP8866 won't connect to the network

I have an AP8866 PDU firmware version 6.4.6 I've manually configured the IP address. I can't ping it. The network guy can see the MAC address on the switch port. The IP and gateway are correct. I've...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1046 0 2
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Agent Software unable to communicate with UPS-Network-Card

Hi,I´m using a Smart-UPS X 2000 with the following Network Card: AP9631.Currently i´m trying to set up the PowerChute Agent software on some Clients (VirtualMachines).I was able to install the software...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1075 0 4
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

PowerChute software does not communicate with the UPS

Good day. I am using APC SRT5LIXI UPS and recently installed PowerChute version 9.5 on Windows Server 2012 R2. The PowerChute software can not communicate with the UPS with error message " The devices ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1757 0 7
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

How Software Installing Works

All, I hope this isn't a silly question and I fee like an idiot for asking. I have 18 virtual servers, we use hyper V and their all Server 2012 R2. I have 2 Hyper-V hosts with Server 2012 R2 core on t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
610 0 3
Latest Reply: BillP

BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Looking for a SME doublecheck of my config...

I just finished configuring the power management tools for a rack and would like to throw it up to see if I've got a good config or if there are changes that will improve the setup: The system is a fu...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
440 0 0

2021-06-30

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

General configuration question

I have read the tech documents and watched the youtube videos and I just want to clearify my understanding on how PowerChute in a VMware vCenter enviroment works. Please correct me if I am wrong. I ha...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
841 0 6
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Powerchute business edition configuration errors

I am unable to configure any devices found due to "failure to apply configuration" error. I have installed the software "launch.exe" using the command prompt in Windows 10 as instructed. I have been us...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1007 0 3
Latest Reply: BillP

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JohnsIsland_apc
/html/rank_icons/Lieutenant_JG.png JohnsIsland_apc

Device IP Configuration Utility does not find NMC when SNMPv1 doesn't ...

I have been baffled trying to figure out why Device IP Configuration Utility stopped finding devices on the network. I figured it was a routing change on the network. Today, the Device IP Configurati...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2705 0 8
Latest Reply: JohnsIsland_apc

Solved
Anonymous user
Anonymous user

Cannot obtain reading from temperature sensor

Using a Network Management Card 2 with software version 6.4.0 and an AP9335T temperature sensor. The NMC sees the sensor (Status -> Universal I/O -> Port 1 Temp 1) shows green and status normal, ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2180 0 3
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Firmware for Old UPS and NMC

Hello, I've been looking for firmware downloads for the AP9617 and SUA1500. These models no longer show up in the list of options for downloads, but I am sure I used to be able to find them. Does any...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1785 0 3
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

PCNS shutdown for HPE Simplivity Systems

Hi, before the shutdown of a Simplivity host the Omnistack Virtual Controller VM must gracefully shutdown. I do not know if this is included in the pcns procedure. The other way would be a script which...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3249 0 3
Latest Reply: BillP

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