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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Shawn_RFA
Shawn_RFA

APC Registration

The registration page for the extended warrantee is not accepting the Product ID / Key despite the numbers being correct. Please help, Shawn
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
126 0 0

2025-06-20

Lorenz11
Lorenz11

UPS SMT2200IC

cannot register my new UPS evne i have filled in the right ID and Product key
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
239 0 3
Latest Reply: Teken

CdeJonge
CdeJonge

SMX2200HV Firmware update failure and recovery

Just posting this since I could not find similar solutions online and I hope that someone who finds themselves in the same situation can use this information to hopefully fix their machine. Recently ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1192 0 0

2025-06-20

lunsway
lunsway

'UPS On Battery' Messages

We have 2 Smart-UPS 3000 in our building. Starting last Friday 6/13, we have had 6 instances of receiving 'UPS On Battery' emails immediately followed by 'Power Restored' emails. 4 of the instances cam...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
394 0 3
Latest Reply: Teken

OskarsAdaptive
/html/rank_icons/Crewman.png OskarsAdaptive

UPS on battery power [0008] when Self-Test started

Hello, our client has 3x APC Smart-UPS Ultra 5000 SKU: SRTL5KRM2UI. Due to that these UPS devices used to have critical problems, until we updated firmware, we have to document every little problem, an...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
774 0 5
Latest Reply: OskarsAdaptive

aid-88
aid-88

Access/update apc rpdu 8959

Hi everyone. I have some trouble with my Rack Power Distribution Unit (RPDU). For more information (have): apc>aboutE000: SuccessHardware Factory---------------Model Number: AP8959Serial Number: 5...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
201 0 1
Latest Reply: Teken

myaeger
myaeger

Is an Embedded NMC replaceable?

We have an SRT8KRMXLT 8kVA UPS. It came with an embedded Network Management Card identified as a AP9537SUM in the GUI. It is an NMC2 which is going out of support at the end of this year. Is it possib...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
183 0 1
Latest Reply: Teken

Dreychick
Dreychick

Unable to purchase Advanced subscription online for APC-SMT2200C

I’ve tried several times on different days to place an order for the Advanced 1-year or 3-year subscription to manage the APC-SMT2200C. The current Standard plan expires mid October of this year, and I...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
132 0 0

2025-06-18

Solved
sayleong_apc
/html/rank_icons/Crewman.png sayleong_apc

Module Breaker Open / Close Alarm

We deployed APC Symmeta 48K with 3 units of PDM (model PDM2332IEC-3P30R-1). Each PDM has three miniature circuit breaker with load of 32A each. 1. In Nov 2014, we have the critical error message - "mod...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
6232 0 8
Latest Reply: MJCosta

dtidon
dtidon

NBRK0450+NBPD0150 No sensors shows

I have NBRK0450 (defective sensor pods), we get NBPD0150 and connect it to NBRK0450 ALink, but no sensors are detected from Advanced View Apps.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
142 0 0

2025-06-18

JimTennessee
JimTennessee

DELL EWS 1500 UPS

We purchased this UPS with the intent for it to have no internet connection; can this thing be set up without internect? The screen says "Press Any Key" but when we press keys nothing happens. The...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
224 0 1
Latest Reply: Teken

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