Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Smart-UPS & Symmetra LX | RM 4,611
  • UPS Management Devices & PowerChute Software 2,912
  • Racks, Rack Accessories, & Cooling 955
  • Data Center & Facility 3 Phase UPS 605
  • General Questions & Suggestions 240
  • Getting Started 166
  • Datacenter UPS 130
  • Server Room & Data Center Design Best Practices 106
  • Smart-UPS & Symmetra LX-RM 97
  • Other Environmental Monitoring Products & Questions 47
  • Business Power UPS 36
  • Datacenter Racks & Cooling 27
  • Rack Accessories & Cooling 16
  • Business Power Software & NMC 15
  • Home & Office - UPS & Software 15
  • Datacenter Accessories 14
  • Datacenter Netbotz & Monitoring 9
  • Racks 6
  • Network Management Card 6
  • Data Center Expert 5
  • IT Expert 4
  • Data Center Operation 4
  • power monitoring expert 4
  • Back-UPS & Surge Protectors 3
  • UPS Network Management Card 2
  • apc 2
  • UPS 2
  • Home & Office - Accessories 2
  • Product Feedback 2
  • SMARTCONNECT 2
  • firmware 2
  • EcoStruxure IT Design CFD 1
  • AP9210 1
  • detected 1
  • srt5000 1
  • Smart-750 1
  • symmetra 1
  • AP9619 1
  • 240v 1
  • spit phase 1
  • Legacy Gateways & Energy Servers 1
  • Smart Design & Engineering 1
  • Building Operations 1
  • SERVER 1
  • ssl 1
  • Safety 1
  • Battery life 1
  • DCIM Support 1
  • IT Advisor 1
  • DDF 1
  • NetBotz 1
  • Certicate 1
  • Tips and ideas 1
  • Electrical Calculation Tools 1
  • managedserver 1
  • dedicatedserver 1
  • managedservices 1
  • Datacenter Forum 1
  • AP7750A 1
  • Previous
  • 1 of 6
  • Next
Top Experts
User Count
BillP
Administrator BillP Administrator
5060
voidstar_apc
Janeway voidstar_apc
196
Teken
Kirk Teken
138
Erasmus_apc
Sisko Erasmus_apc
112
View All
Related Products
Thumbnail of EcoStruxure™ IT SmartConnect
Schneider Electric
EcoStruxure™ IT SmartConnect
32
Thumbnail of Smart-UPS
Schneider Electric
Smart-UPS
29
Thumbnail of Uninterruptible Power Supply (UPS)
Schneider Electric
Uninterruptible Power Supply (UPS)
25
Load more

Free

English

Data Center Certified Associate Exam Development Path

Strengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!

4.0
Register Browse SE University

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

APC UPS Data Center & Enterprise Solutions Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
webservio
/html/rank_icons/Ensign.png webservio

Symmetra PX 80kVA Won’t Accept CAT 3306 Generator Input After Outage –...

Hello APC community, We’ve been successfully running an APC Symmetra PX 80kVA UPS (with AP9617 network management card, firmware v3.3.4 AOS, sy3p v3.3.1) alongside a CAT 3306 diesel generator for many ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1032 0 11
Latest Reply: Teken

CCorreia
CCorreia

smartconnect plans quote

I need help with the product skus for the standard and advanced, 1 year and 3 year options to provide to our client for the UPS with these details below. received an email message that it is on basic ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
196 0 1
Latest Reply: Teken

chargr
chargr

The APC UPS 3000 showing a P.17 fault code indicates a bypass relay we...

We're getting a p.17 error code and alerts from the unit. We tried to clear the code using the following procedures listed below. We suspect a power surge may have caused the problem. Since its happen...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
734 0 1
Latest Reply: Teken

Shelton
Shelton

APC 3000

Hi, i’m having some difficulties with my unit these past couple weeks I keep getting a warning signal asking if a new battery has been installed, also what’s more alarming is twice this week the unit ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
243 0 1
Latest Reply: Teken

Solved
whiggins
whiggins

APC Din Rail UPS SUA500PDR

The literature for this UPS references APC SmartSlot cards. I'm looking for a Modbus interface. The card listed AP9622 is shown as obsolete. Lots of the cards listed also show as obsolete. Is there a M...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
272 0 3
Latest Reply: Teken

Shawn_RFA
Shawn_RFA

APC Registration

The registration page for the extended warrantee is not accepting the Product ID / Key despite the numbers being correct. Please help, Shawn
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
121 0 0

2025-06-20

Lorenz11
Lorenz11

UPS SMT2200IC

cannot register my new UPS evne i have filled in the right ID and Product key
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
227 0 3
Latest Reply: Teken

CdeJonge
CdeJonge

SMX2200HV Firmware update failure and recovery

Just posting this since I could not find similar solutions online and I hope that someone who finds themselves in the same situation can use this information to hopefully fix their machine. Recently ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1174 0 0

2025-06-20

lunsway
lunsway

'UPS On Battery' Messages

We have 2 Smart-UPS 3000 in our building. Starting last Friday 6/13, we have had 6 instances of receiving 'UPS On Battery' emails immediately followed by 'Power Restored' emails. 4 of the instances cam...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
377 0 3
Latest Reply: Teken

OskarsAdaptive
/html/rank_icons/Crewman.png OskarsAdaptive

UPS on battery power [0008] when Self-Test started

Hello, our client has 3x APC Smart-UPS Ultra 5000 SKU: SRTL5KRM2UI. Due to that these UPS devices used to have critical problems, until we updated firmware, we have to document every little problem, an...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
749 0 5
Latest Reply: OskarsAdaptive

aid-88
aid-88

Access/update apc rpdu 8959

Hi everyone. I have some trouble with my Rack Power Distribution Unit (RPDU). For more information (have): apc>aboutE000: SuccessHardware Factory---------------Model Number: AP8959Serial Number: 5...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
193 0 1
Latest Reply: Teken

  • « Previous
    • 1
    • …
    • 24
    • 25
    • 26
    • …
    • 1072
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore