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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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foxconnderek
foxconnderek

How to perform AC power cycle with smart PDU(type EPDU1232S)

Preview:I have a Host(ubantu 22.4) and a SUT(server under test). What I want to do is having a script which can excute 10 times AC cycle via smart PDU(EPDU1232S) on the Host. but it's can't be perfrom ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
149 0 0

2025-08-15

Solved
Anonymous user
Anonymous user

UPS: Bypass not in range ; either frequency or voltage.

We experienced a power outage where the UPS did not engage. The error in the log states "UPS: Bypass not in range ; either frequency or voltage." Based on the information below can you tell me what was...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
23530 0 7
Latest Reply: dakotawallender

cb831x
cb831x

SMT 750 connected to Lenovo server/Win2022 loses connection out of the...

On two different setups with one 750 connected to a machine running ParaChute Client the client suddenly out of the blue - after weeks of successful operation - reports communication lost. We have trie...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
224 0 1
Latest Reply: Teken

Fer.Tecno
/html/rank_icons/Crewman.png Fer.Tecno

Incorrect battery pack count detection on SRT6KXLI and SRT10KXLI UPS u...

Issue description:Dear all, I am experiencing a recurring issue when installing external battery modules SRT192BP and SRT192BP2 on UPS models SRT6KXLI and SRT10KXLI. For example, when installing 4 SRT1...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
243 0 2
Latest Reply: Teken

DinizSilva
DinizSilva

Not able to find my UPS BZ1500XLBI via USB

I am using powerChute Serial Shutdown
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
240 0 1
Latest Reply: Teken

wa-sjones
wa-sjones

Smartconnect Subsription.

I have 9 advance licenses but when I go to assign the last 2 it tells me that is already assigned. I have not assigned it to any other units yet.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
117 0 0

2025-08-14

Andi3
Andi3

APC UPS SRTG192XLBP2 Monitor EEPROM error 18A-01

this ups got an error "Monitor EEPROM error" with code 18A-01
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
201 0 1
Latest Reply: Teken

DinithSithunaash
DinithSithunaash

Not able to login with the default credentials after reset also

Hi I am not able to reset the password for my switch (http://15.37.171.76/). I used the username: apc, password:apc. I tried to reset the switch by pressing the reset button. After a hour also tried,...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
145 0 0

2025-08-13

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Pcns USer Apc Lockd out

Hi its my first time to use Pcns 4.2 trough Vcenter- OVA file I alread load the Ova from Apc, i loged in and tried setup my servers, login using web interface :https://10.10.20.1:6547, but since some ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
11765 0 5
Latest Reply: DinithSithunaash

Allan_B
Allan_B

Opportunity Registration Form – Product Selection is a Partner Nightma...

The product selection section in Schneider Electric’s Opportunity Registration form is not partner-friendly at all. It’s filled with internal codes, cryptic abbreviations, and system jargon that only m...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
186 0 0

2025-08-13

Solved
ocgltd_apc
/html/rank_icons/Ensign.png ocgltd_apc

SMART UPS 1000 slow to fully recharge

I have a 1yr old smart-ups 1000 which works fine. Yesterday we had our first extended power outage, and while run time and performance was great, I notice it's slow to fully recharge. After 24 hours t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
234 0 1
Latest Reply: Teken

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