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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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STB
Crewman STB

After Upgrade AP86xx series PDUs we lost the metering functionality

Hello, we upgraded our 50 PDUs from Type AP8653 to version 6.9.6 because of the Ripple20 security issue, using the recommended package provided by SE for that. After the upgrade we lost on several PDUs...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
717 1 0

2022-06-24

Scottms
Crewman Scottms

Galaxy vx modbus wiring

1.) I am trying to integrate the UPS into an JACE, and i'm having trouble getting the modbus to talk. just trying to verify the wiring. The wiring diagram is labeled TXD= 0/1/grd & RXD= 0/1/com, bu...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
706 0 0

2022-06-23

bransoncreek
bransoncreek

Backdoor password

I am needing the backdoor password for two AP9606 unitsJA0204008381JA0122006045 Thank youCody
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
913 0 0

2022-06-22

Solved
tracyCheAsta
Crewman tracyCheAsta

Unable to update firmware v15.0 from https://smartconnect.apc.com - Ch...

UPS NAME SCL500RM1UC MODEL NAME Smart-UPS 500 The current UPS state is not compatible with running a firmware upgrade, please check the UPS Status page for more information. For example, c...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
10347 2 17
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

APC Smart Ups SURT10000XLI Battery Indication Error

Hi Everyone, I would be very grateful if some Tech Wiz can assist me in my issue. Basically i have an smart UPS SURT 10000XLI with three external battery packs, that have been running for almost 4 year...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
9362 0 15
Latest Reply: Khalil_apc

Rahul12
Rahul12

Output off remotely

I have src1000 APC ups. Batteries are charging perfectly and on utility mode. But on battery mode, the output turns off automatically with following message " Output off by remote"Please send me the so...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
623 1 0

2022-06-19

forced_apc
Crewman forced_apc

O365 SMTP Auth Failure - Packet Trace Showing TLSv1.1

Hi there. I have upgrade our AP9631 to version 7.0.4. This is in a SMX3000RMLV2UNC. I have all the correct settings in the email server setup. (smtp.office365.com, port 587, Enable Auth, Always use SSL...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1297 0 1
Latest Reply: JonPro

lunadesign_apc
Crewman lunadesign_apc

SMX1500RM2UC fan

Is it true the fan on the newer SMX1500RM2UC units is always on? If true, how noisy is it? Thanks!
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1350 0 1
Latest Reply: JonPro

wojciech.galuszka_apc
Crewman wojciech.galuszka_apc

SSH bug in NMC2 running AOS/SUMX v7.0.4

Hi Schneider Electric Exchange Community, On June 2nd, 2022, I discovered a bug in AOS / SUMX v7.0.4. ( released Jul 26 2021 ) running on AP9630 NMC2. I'm posting here, as I don't know what's Schneider...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1467 1 1
Latest Reply: JonPro

DiegoRamirez92
Crewman DiegoRamirez92

SMART SRT 10 KVA "Button error"

Hello, apologize me for my english but i'm not speak very well, I have a UPS Smart SRT 10 kVA 2019 and it have a "event code 182 button error" this error turn off the output. For this error, i read th...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4156 0 1
Latest Reply: JonPro

Solved
kthp
Crewman kthp

Change shutdown duration in Powerchute Network Shutdown

I am trying to get Powerchute Network Shutdown working. When I first installed it, I put the wrong time for the shutdown duration (pic attached). I cannot figure out how to change it. I went through th...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1714 0 2
Latest Reply: kthp

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