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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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MelDilley
MelDilley

Run Time Balancing

Hi I have come across a post very similar to my issue. We have had 2 InRow cooling units in a server room for close to 10 years with each sharing the load. We recently had repairs done on the backup. ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
110 0 0

2025-08-27

superfly
superfly

SNMPv3 multiple NMS using same username

Hi I can't get 2 NMS hosts for SNMPv3 using the same username working. Only the first one in the list works. Is it possible to have more than 1 NMS host using a particular SNMPv3 username? If I use 0.0...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
267 0 3
Latest Reply: Teken

bhmcintosh
bhmcintosh

SmartUPS runtime calibration with low load - What can I use to increas...

We have a bunch of SmartUPS units spread all over the state, none of which have enough load to do a runtime calibration from the NMC2. What could I ship to the various sites or have local staff supply...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
167 0 1
Latest Reply: Teken

esspaul
/html/rank_icons/Crewman.png esspaul

Enabling SmartConnect on APC SMC1500C UPS

Can you explain specifically how I can manually enable SmartConnect Access on my APC SMC1500C UPS using the device's LCD screen? My unit did not arrive with an operations manual.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4126 0 7
Latest Reply: rspears1966

ncpv
ncpv

SRT2200XLA phase synchronization

Hello, Does the on-line UPS SRT2200XLA synchronize its phase output to the input? If I understand it correctly, when the UPS operates in a regular "non-green" mode, the output of the UPS is fully iso...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
214 0 1
Latest Reply: Teken

Apuez001
Apuez001

SNMP Configuration

I'm looking to configure SNMP on my UPS and I can't seem to figure that part out. I'm looking for some support
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
210 0 1
Latest Reply: Teken

dakotawallender
/html/rank_icons/Ensign.png dakotawallender

AP9630 / AP9631 NMC2 firmware for Symmetra PX 3 phase ups

Hello, i am looking for the latest firmware for a NMC 2 card that will work with a 3 phase symmetra unit. This used to be available for download on SE / APC website but was removed. File Name: APC_...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
525 0 5
Latest Reply: Teken

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

New battery - first 24 hour charge without load necessary for good hea...

I notice a lot of the rackmount UPS' battery replacement documentation insists on charging the battery for a full 24 hours prior to putting a load on it, however the documentation also states: +"The Sm...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4871 0 2
Latest Reply: UpsMetalMania

Solved
Anonymous user
Anonymous user

SMT750 AVR relay weld fault

I got this error after replacing the RB48 battery after 6 years of trouble-free service. Internet chatter says this is a common problem, often when replacing the battery, and the relays aren't very rob...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
5291 0 5
Latest Reply: Zorac

EDK
EDK

Smart-UPS VT 30 kVA

Hi, Am having this 3 Critical Alarms Present A battery charger fault exists. The output power is turned off. A system start up configuration fault exists.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
199 0 0

2025-08-25

Solved
Anonymous user
Anonymous user

SMT1500RM2U firmware upgrade failed. Bricked?

I started a firmware upgrade from here and my SMT1500RM2U has a AP9630 installed (sumx v6.4.6). Disabled power output to the outlets, and started the upgrade with ID18. Let it sit for an hour and a hal...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2350 0 6
Latest Reply: variousplaces

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