Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Smart-UPS & Symmetra LX | RM 4,611
  • UPS Management Devices & PowerChute Software 2,912
  • Racks, Rack Accessories, & Cooling 955
  • Data Center & Facility 3 Phase UPS 605
  • General Questions & Suggestions 240
  • Getting Started 166
  • Datacenter UPS 130
  • Server Room & Data Center Design Best Practices 106
  • Smart-UPS & Symmetra LX-RM 97
  • Other Environmental Monitoring Products & Questions 47
  • Business Power UPS 36
  • Datacenter Racks & Cooling 27
  • Rack Accessories & Cooling 16
  • Business Power Software & NMC 15
  • Home & Office - UPS & Software 15
  • Datacenter Accessories 14
  • Datacenter Netbotz & Monitoring 9
  • Racks 6
  • Network Management Card 6
  • Data Center Expert 5
  • IT Expert 4
  • Data Center Operation 4
  • power monitoring expert 4
  • Back-UPS & Surge Protectors 3
  • UPS Network Management Card 2
  • apc 2
  • UPS 2
  • Home & Office - Accessories 2
  • Product Feedback 2
  • SMARTCONNECT 2
  • firmware 2
  • EcoStruxure IT Design CFD 1
  • AP9210 1
  • detected 1
  • srt5000 1
  • Smart-750 1
  • symmetra 1
  • AP9619 1
  • 240v 1
  • spit phase 1
  • Legacy Gateways & Energy Servers 1
  • Smart Design & Engineering 1
  • Building Operations 1
  • SERVER 1
  • ssl 1
  • Safety 1
  • Battery life 1
  • DCIM Support 1
  • IT Advisor 1
  • DDF 1
  • NetBotz 1
  • Certicate 1
  • Tips and ideas 1
  • Electrical Calculation Tools 1
  • managedserver 1
  • dedicatedserver 1
  • managedservices 1
  • Datacenter Forum 1
  • AP7750A 1
  • Previous
  • 1 of 6
  • Next
Top Experts
User Count
BillP
Administrator BillP Administrator
5060
voidstar_apc
Janeway voidstar_apc
196
Teken
Kirk Teken
138
Erasmus_apc
Sisko Erasmus_apc
112
View All
Related Products
Thumbnail of EcoStruxure™ IT SmartConnect
Schneider Electric
EcoStruxure™ IT SmartConnect
32
Thumbnail of Smart-UPS
Schneider Electric
Smart-UPS
29
Thumbnail of Uninterruptible Power Supply (UPS)
Schneider Electric
Uninterruptible Power Supply (UPS)
25
Load more

Free

English

Data Center Certified Associate Exam Development Path

Strengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!

4.0
Register Browse SE University

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

APC UPS Data Center & Enterprise Solutions Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Jay_jan
Jay_jan

Bug Powerchute Serial shutdown

Hello everyone, I have APC UPS SMT1500 which is connected to my PC and i have checked multiple times but the browser menu always shows communication error even though I have checked that the UPS is con...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
442 0 0

2024-02-01

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

PowerChute Business Edition does not detect USB SmartUPS

This is a new server running Windows Server 2012R2 Essentials. The UPS is a SmartUPS-1500 and attached via USB. In device manager it is displayed under Batteries as HID UPS Battery. When I attempt t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3947 0 2
Latest Reply: Jay_jan

Quintin
Quintin

Unable to check for updates in PCNS 4.4.1

I get the attached message when trying to check for updates. 2024-02-01T09:01:30,078 ERROR qtp1780690519-78 com.apcc.m11.components.autoupdate.SoftwareUpdateCheckerHTTPS - javax.net.ssl.SSLHandshakeE...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
437 0 0

2024-02-01

msadmin11
msadmin11

Smart-UPS X 3000 Firmware update failure via NMC web upgrade

Hi all, I have a Smart-UPS X 3000 SKU SMX3000RMHV2U Firmware Rev 07.4 (ID1003) and after doing the firmware update via the NMS 3 web interface I'm suffering the dreaded bootloop. Firmware update was th...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2178 0 1
Latest Reply: Teken

Solved
BrienL
BrienL

Smart UPS 1500 access over ethernet issue

have a Smart UPS SMT1500C model ups and cannot access the device over ethernet, i plugged it into the network and can see it gets a IP address but i cant access it with the ip address on a web browser,...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
7890 1 3
Latest Reply: Teken

Solved
IMillican
/html/rank_icons/Lieutenant.png IMillican /html/rank_icons/EcoXpertMasterLeaf.png

Feeding a SRT8KXLI UPS from a generator

We have a SRT8KXLI UPS (3 phase input), for a small server room, which we wish to feed from a back up generator. Do you have any advice or documents relating to this application?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
801 0 2
Latest Reply: IMillican

alawadhi
alawadhi

AP9617 Firmware for SY3P

Hello... I am searching for AP9617 firmware for SY3P, I even tried: Solved: AP9617 NMC1 card in Symmetra 20K UPS - needs firmware upgrade - Schneider Electric Community (se.com) with no luck @BillP...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
828 0 1
Latest Reply: alawadhi

avecchio
/html/rank_icons/Crewman.png avecchio

Older firmware to suit AP9631

I have 2 LX Single phase Symmetra UPSs amongst other Symmetra UPSs. Site A is AP9631 NMCv2 05 sy v5.1.7 aos v5.1.7 bootmon v1.0.2Site B is AP9631 NMCv2 08 sy v6.8.0 aos v6.8.2 bootmon v1.0.9 I have fou...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1376 0 3
Latest Reply: avecchio

hsyip
hsyip

UPS Test - Runtime calibration

Hello, We did a UPS Test on Runtime calibration via NMC web management for SRT10kVA with 10 external Battery Pack. The UPS Self Test passed without issue. However, the Runtime calibration result was...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1754 0 5
Latest Reply: Teken

CoBbler
CoBbler

Do the On-Line UPS models have an internal automatic bypass?

A UPS failure recently caused a major issue with some critical equipment, and our folks are now researching alternate UPS options. I'm trying to get some research done and stay ahead of it as we would ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2655 0 4
Latest Reply: dpierce4776

ScottK123
ScottK123

PowerView RM / AP9215RM - Accessories not showing network card install...

On our AP9215RM unit, the network card is not showing in "Accessories" when working with the PowerView management display that is part of our UPS setup. It displays "No accessories found..." Yet on ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
376 0 0

2024-01-29

  • « Previous
    • 1
    • …
    • 130
    • 131
    • 132
    • …
    • 1072
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore