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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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mabdelgayed
mabdelgayed

UPS: Lost the local network management interface-to-UPS communication.

i have NMC 3 with model number AP9641 after i upgraded the NMC Firmware version 2.5.0.6 to this version 2.5.1.3 and the upgrade done successfully but i got this alert "Lost the local network managemen...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1171 0 3
Latest Reply: knguyen

Solved
WPAJack
WPAJack

How to get the UPS Network Management Cards to not be so chatty?

we have some APC UPSs in our server rooms with both UPS Network Management Card 2 and UPS Network Management Card 3 installed. same behavor on both where if there is an alert regarding a battery repla...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
826 0 2
Latest Reply: WPAJack

MorneMeintjes
/html/rank_icons/Ensign.png MorneMeintjes

NMC Test Sites

Good Afternoon. I was just wondering if the APC / SE NMC test sites are still active. We always had the ability to log into the site, then select a unit with a specific NMC, log into it and navigat...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
469 0 0

2024-05-15

Steve9003
/html/rank_icons/Crewman.png Steve9003

Start up AP9631

I have purchased a used APC UPS with an AP9631 network card. I would like to access it via it's IP address. I get the message "This site cannot be reached". My router has assigned 192.168.50.89 a...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1207 0 6
Latest Reply: dpierce4776

Firemann
Firemann

SRT5KXLI built-in management card lightshow

My SRT5KXLI Lan port is performing a lightshow, when lan cable is connected.It starts with orange light left side on connector flashes apx. 5 times, then 1 flash on the right led, then the right led fl...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
637 0 3
Latest Reply: Teken

Gnat
/html/rank_icons/Crewman.png Gnat

First 12.5 seconds

Please explain what happens during the following periods of time. When I press the power button on my UPS (BV800I-GR) and simultaneously the stopwatch, i have the following: 0-2.5 seconds (long beep, t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
544 0 0

2024-05-11

Roger.Prichard
Roger.Prichard

Smart UPS SRT 5000 Commanded itself off

Hello. We are employing an SRT-500 that recently seems to have commanded itself off. Trying to understand why. I saw some similar issues on the forum, but they were quite old. Hoping to get some...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2525 0 5
Latest Reply: dpierce4776

LokeshPanchal
LokeshPanchal

10KVA Online ups

Dear All, 20 days ago, I took a 10 KVA online UPS, but it is now not working, and I also have a 6 KVA UPS, which has been in complaint for the last 20 days, it is not fixed yet, Both UPS are for my pow...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
534 0 1
Latest Reply: dpierce4776

peteroddan
peteroddan

APC Management Card - Partially working

Hi Everyone, I had a power cut at one of my sites overnight, and it appears to have broken the UPS Management Card.Management Card is a AP9630, running AOS v6.8.2. SNMP checks are failing and when I tr...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
431 0 1
Latest Reply: peteroddan

Daniel-73
Daniel-73

Could not login to AP9640 on SMT3000RMI2U

Hi Support, I have problem accessing to Ap9640 console connected to SMT3000RMI2U ups. I am able to ping to Ap9640 and receive email alerts but just not able to access to the console. Not sure what was ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1061 0 6
Latest Reply: Daniel-73

Strangedays
Strangedays

How to understand the firmware versions vs the recommended download fi...

I am on an airgapped network performoring an audit and need to know how my firmware versions relate to the offered files that are downloaded. I'm looking at both UPS and RDPU. In this case as an exa...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
530 0 1
Latest Reply: Teken

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