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UPS Battery replacement

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

amanchanpura
Cadet
0 Likes
1
101

UPS Battery replacement

Hi team,

 

Can you please tell me, my UPS battery is still in warranty or not?

We are managed service provider and one of our client is having notifications about to change UPS battery, when I logged into UPS remotely – I saw that it is predefined predicted date by UPS for battery replacement.

 

“Critical - UPS: At least one faulty battery exists”

Serial Number : 5A1927T16668

Device Serial Number : AS1928340093

Date : 08/06/2022

Time : 16:11:41

Code : 0x0119

1 Reply 1
JonPro
Lt. Commander Lt. Commander
Lt. Commander
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52

Re: UPS Battery replacement

Hi @amanchanpura,

 

Thank you for using the SE Community Exchange! My name is Jon, your support specialist who will work with you on this query.

 

Let me assist you with this query.  Based on the Device Serial Number: AS1928340093, it tells us that it was manufactured on the 28th week of 2019.

 

Depending on the model number of your UPS, they would either have a 2 or 3-year warranty on them from the date of purchase.

Regards,

JonPro
Secure Power Team
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