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Text Message on Sprint does not go through

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

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Kurt_apc
Ensign
Ensign
0 Likes
2
155

Text Message on Sprint does not go through

This was originally posted on APC forums on 5/31/2011


I have an AP9631 mgmt card

I set up 3 recipients to 3 different email accounts

1 of those accounts is my sprint phone 0123456789@messaging.sprintpcs.com

I never ever receive the the message to my sprint phone. I tried both short and long format options.

The email settings, server, and password are correct as the other two email accounts receive the message just fine.

I don't think the issue is with Sprint because I can use any other email client like outlook, gmail, etc. and I receive the message just fine. I also have other automated systems that send me messages to the phone and those work fine too so it's only the APC software that can not send me a message to my sprint #.

Does anybody have any idea why the message does not go through? Has anyone else been able to have the APC card successfully send a message to their sprint #?

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Accepted Solutions
Kurt_apc
Ensign
Ensign
0 Likes
0
155

Re: Text Message on Sprint does not go through

This was originally posted on APC forums on 6/1/2011


Thanks for looking into this. The test seemed to work. Do you have an ETA on the software update which would fix the issue?

See Answer In Context

2 Replies 2
BillP
Administrator Administrator
Administrator
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0
155

Re: Text Message on Sprint does not go through

This reply was originally posted by Angela on APC forums on 5/31/2011


i am going to be working on this..it may take a little bit but we will see why this is not working properly.

Kurt_apc
Ensign
Ensign
0 Likes
0
156

Re: Text Message on Sprint does not go through

This was originally posted on APC forums on 6/1/2011


Thanks for looking into this. The test seemed to work. Do you have an ETA on the software update which would fix the issue?